Tom James Logo

Tom James

Office Coordinator

Reposted Yesterday
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In-Office
Newton, MA, USA
25-25 Hourly
Entry level
In-Office
Newton, MA, USA
25-25 Hourly
Entry level
Provide front-desk and office support for sales and store leaders: receive/ship garments, process alterations and returns, answer phones and email, manage supplies and reports, make deposits and local errands, and support trunk show events.
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At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.
 
We currently have a full-time opening in our Newton, MA office. Our position is for 40 hours per week at $25.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.
 
Regular onsite attendance required.

RESPONSIBILITIES

    Receiving & Shipping

    Unpacking received shipments daily 

    Prepping and steaming garments for delivery and placing on clothing inventory rack, filed by Sales Professional

    Prepping and shipping out packages to clients and factories

    Processing returns, remakes, and alterations

    Helping clients when they come to the office

     

    Alterations 

    Entering alteration instructions into the proprietary system

    Communication with outside contractor tailors, delivering/picking up garments as needed

    Checking in alteration tickets upon completion

    Preparing alteration report for corporate office

     

    Telephones/E-Mail/Mail

    Answering incoming phone calls and relaying messages to appropriate Sales Professional

    Checking store e-mail daily and forwarding information to relevant person(s) 

    Making same day bank deposits and running errands

    Making follow-up calls to factories, customers, and corporate office

    Performing other duties as assigned

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

    Strong computer skills, including proficiency with Microsoft Office and Google Docs

    Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

    Strong organizational skills

    Ability to bend and lift 30 lbs.

    Management of office supplies

    Communicating with building management

    Ability to put together office monthly reports

    Assist with preparing for biannual trunk show events

    Valid driver’s license required

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