Greet clients and visitors, answer and transfer phones, schedule and direct clients to clinicians, collect and record co-payments, and perform general administrative tasks using Windows and Microsoft Office. Maintain professional, courteous interactions with clients and staff.
Location: Southbridge, MA - Outpatient Treatment Program
Schedule: Tuesday - Saturday, 5:45am - 2:15pm
Pay rate: $20.70-$23.97/hour
Benefits:
- Health, dental, vision insurances/additional voluntary insurances
- Company-paid life insurance/employee assistance programs
- Generous paid time off accrual
- Tuition reimbursement/loan repayment options
- 401k with company match up to 7%!
- Discounts on wide array of services/entertainment nationwide
The Clinical Office Coordinator is responsible for:
- Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
- Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
- Greeting clients, staff and/or visitors in a professional, friendly manner.
- Demonstrating respect for supervisors, co-workers, and clients.
- Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.
Qualifications:
- High school diploma or GED required.
- Bilingual (English/Spanish) preferred.
- Prior experience as receptionist in a healthcare setting preferred.
- Familiarity working with insurances preferred.
- Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
- The ideal candidate is organized and has strong communication skills
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