Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
We are the Global Network Engineering team at Roku, and we’re responsible for ensuring that every bit, byte, 1, and 0 makes its way across the network exactly where it needs to go. From managing the vast array of switches and Wi-Fi access points that keep our offices and labs connected, to maintaining the firewalls and SD-WAN that securely tie our global sites together, we’re the invisible hands behind Roku’s connectivity.
Our team also oversees IP address management (IPAM), ensuring Roku's network of digital real estate remains organized, efficient, and ready to scale as the company grows. In short, if it plugs in, pings back, or passes packets, we’re involved.
We take pride in delivering fast, reliable, and secure connectivity to every Roku employee worldwide. Whether it’s a seamless Zoom call, a code deployment from across the ocean, or a streaming demo in a lab, we make sure the network performs flawlessly.
In simpler terms, we’re the people who make sure the 1s and 0s arrive in the correct order, and when they don’t, we chase them down until they do.
About the Role
We are seeking a motivated Network Engineer to assist with monitoring, troubleshooting, and maintaining enterprise network infrastructure across various technologies and vendors.
For Massachusetts Only - The estimated annual salary for this position is between $83,000 - $94,500 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
- Provide Level 1–2 troubleshooting and operational support for network issues
- Monitor and maintain LAN/WAN, VPN, and wireless networks
- Assist in configuration and deployment of Cisco IOS and Meraki devices
- Support network security operations including firewalls, VPNs, and access policies
- Work with Cato Network SD-WAN and Palo Alto firewalls for connectivity and security management
- Manage DNS/DHCP/IPAM services through Infoblox
- Support cloud network configurations in AWS
- Troubleshoot and support VPN clients such as Cisco AnyConnect and Tailscale
- Document network diagrams, configurations, and troubleshooting procedures
- Collaborate with senior engineers to implement network upgrades and optimizations
We’re Excited If You Have
- CCNA certification
- 0–3 years of hands-on experience troubleshooting network devices
- Familiarity with: Cisco IOS, Meraki dashboard, and Cisco firewall platforms. Cato Networks SD-WAN and Palo Alto firewalls. Infoblox for DNS/DHCP/IPAM management. AWS networking (VPC, routing, VPNs).VPN clients such as Cisco AnyConnect and Tailscale.
- Understanding of TCP/IP, routing, switching, VLANs, and wireless fundamentals
- Strong analytical and problem-solving skills
- Excellent communication and documentation abilities
- Experience with basic automation or scripting (Python, Bash)
- Familiarity with monitoring tools (LogicMonitor, Datadog, Meraki Insights, etc.)
- Bachelor’s degree in Computer Science, Network Engineering, Information Technology, or related field, or equivalent experience
- AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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