Lead requirements gathering and JAD sessions, design and configure Microsoft Dynamics CRM solutions (marketing, service management), run CRM migrations and end-to-end implementations, validate deployment frameworks, manage MSCRM module configuration, and support production SLA processes.
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
- At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes.
- At least 2 years of experience in conducting JAD sessions, Requirement Workshops
- At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM Configuration.
- Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM
- Have managed configuration of MSCRM modules, be able to liaison with customer teams to glean relevant information through discussions and dialogue
- Ability to work with a culturally diverse group, able to adopt different styles needed
- Able to plan work for self and team, and effectively representing them through planning tools
- Is able to leverage his industry experience and his MSCRM skills to engage with customer’s business leads, able to work with them and lead and guide the project into effective solutions.
- Validate/review complex deployment solutions and framework and creates the blue print for large deployment solutions in order to meet functional (Application, domain, industry) challenges in deployment.
- Leads customer discussions with customer SME and stakeholders in order to provide technical differentiation to the relationship.
- Understanding of production support process, support metrics and reporting, SLA driven ticket resolution mechanism
- Excellent background on MSCRM 4.0 to 2015, with multiple projects, especially in a complex multiple system landscape
- Deep experience in implementing multiple modules of MSCRM
- Understands and is able to articulate best practices related to application enhancements/customizations, integration with other applications are must.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of experience with Information Technology.
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is a Full-Time Permanent job opportunity for you.
- Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
- No OPT-EAD, TN Visa & H1B Consultants please.
- Please mention your Visa Status in your email or resume.
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