Manager, Talent Management

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending ​

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

The Manager, Talent Management, is responsible for leading a team that designs, integrates, and optimizes talent programs aligned to the team member lifecycle for delivering an unbeatable team member experience and accelerating business performance. This role will manage the end-to-end design and execution of talent programs across the team member lifecycle - onboarding, development, retention, and offboarding - to deliver a cohesive and impactful team member journey. The Manager, Talent Management will focus on designing and aligning a future-forward talent and business strategy to create a culture of high performance and build a world class team. This role requires strong collaboration within HR and with business leaders to lead cross-functional talent initiatives to grow the business footprint.

Key Responsibilities

• Enterprise Talent Strategy
  • Develop and maintain a comprehensive strategic talent roadmap that positions BJ’s as the employer of choice for an engaging, impactful team member experience to enable organizational growth.
  • Collaborate with BJ’s executive leadership team to design and implement an integrated talent agenda that promotes the utilization of talent to solve complex business priorities.  
  • Research and integrate industry best practices to inform strategy development, staying abreast of emerging trends to build competitive advantage.
  • Lead cross-functional initiatives with the HR Leadership Team to foster diverse perspectives, strategic alignment, and cohesive implementation to the business.
• Talent Programs Planning & Execution
  • Design, lead, and continuously evolve the enterprise performance management approach, ensuring it drives a culture of high performance, accountability, and developmental feedback across the business.
  • Deliver a frictionless talent review and succession planning experience to assess talent health, identify successors, and action high potential development to ensure the right person, in the right role, and at the right time.
  • Co-create targeted talent assessments, interventions, and capability building initiatives to accelerate leadership pipeline readiness.
  • Develop strategies and tools to measure and improve organizational engagement while leveraging insights to guide program enhancements and inform enterprise-wide initiatives.
  • Lead programs that reinforce BJ’s cultural values and priorities, embedding them into talent practices to ensure a consistent, inclusive, and authentic team member experience.
  • Oversee the strategic program design and execution plan for team member onboarding to ensure a frictionless, impactful, and brand-aligned introduction to BJ’s that accelerates team member integration and performance readiness.
  • Drive the adoption and integration of a skills-based talent framework, aligning it with workforce planning, development programs, and talent mobility to support agility and growth.
• Operational Excellence
  • Integrate talent analytics into all facets of program design and execution with clear measures of success to assess impact, track progress, and drive continuous improvement.
  • Generate executive-level talent insights through synthesis of talent data, workforce trends, and organizational health indicators to inform enterprise talent strategies.
  • Partner closely with the Talent Advisor teams to co-create change management and communication strategies that enhance the adoption, clarity, and long-term efficacy of talent programs among team members and business stakeholders.
  • Implement operational rigor and process discipline to ensure scalable program delivery that is on-time, on-budget, and zero defects.
  • Leverage HR technology to streamline workflows, improve team member experience, and enable data-informed decision making across the team member life cycle.
  • Lead all talent practice after action reviews to identify and implement process enhancements for next upcoming cycle.

Qualifications

• Education and Experience
  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field; Master’s degree preferred.
  • 8+ years of experience in talent management, HR, or a related field, with at least 4+ years in a management or leadership role.
  • Proven experience designing and delivering employee experience or talent management programs in a retail or fast-paced environment.
• Skills and Competencies
  • Strong understanding of employee lifecycle processes and principles of adult learning and development.
  • Excellent project management skills with the ability to manage multiple priorities simultaneously.
  • Proficiency in using HRIS, LMS, and other talent-related technology platforms.
  • Analytical mindset with the ability to translate data into actionable insights.
  • Exceptional communication and interpersonal skills; able to build relationships and influence at all organizational levels.

Key Attributes

• Passionate about creating a positive and meaningful experience for team members.
• Innovative thinker who can balance strategic vision with practical implementation.
• Collaborative leader who thrives in a cross-functional team environment.
• Committed to fostering a diverse, equitable, and inclusive workplace.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive workplace culture.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.