The PMO Manager oversees project execution, ensuring adherence to methodologies, team development, customer satisfaction, and financial management while fostering strong interdepartmental relationships.
The PMO Manager is responsible for the successful execution of projects, ensuring process adherence, individual team member development, and creating a positive work environment. The PMO manager works closely with Engineering, Regional Managers, Finance, and Account Teams, to build strong relationships leading to successful project and program outcomes.
What will you be doing?
RESPONSIBILITIES:
QUALIFICATIONS:
What will you be doing?
RESPONSIBILITIES:
- In-depth understanding of project management methodologies
- Ensures projects are planned and executed in line with the PMO methodology
- Maintains continued focus on methodologies & deployment process improvements
- Inspection of project deliverables
- Works directly with Sales, Project Managers, & deployment resources to ensure successful execution of our engagements
- Ensures customer satisfaction and any SLA's are met or exceeded
- Possesses an In depth understanding of financial & cost control practices
- Accurately forecasts project end dates and drives efforts to ensure realization is maintained
- Responsible for personnel management and development
- Recruitment, interviewing, & forecasting staffing needs
- Proper staffing & utilization management
- Identifies knowledge gaps and creates training plans to improve individual performance
- Builds a high-performance team with high morale
- Ensures team is driving toward project schedule, scope, and financial milestone expectations
- Provides oversight on the day-to-day aspects of projects within the team
- Excellent understanding of issue management and resolution, as well as risk mitigation
- Communicates any escalations and project concerns in a timely manner
- Ensures PM rigor and discipline around communicating project lessons learned and following up on outstanding items
- Builds and maintains relationships with internal and external customers, as well as subcontractors
- Reports on key metrics on a regular basis
QUALIFICATIONS:
- Bachelor's Degree, PMP, or extended management experience preferred
- Minimum of 5 years' management experience in a Professional Services environment, leading complex Information Technology projects is required
- Minimum of 10 years of project management experience
- PMP certified
- One to three years' prior sales/business development experience is preferred
- Extended knowledge of Cisco technologies and deployment practices
- Excellent understanding of financial processes; ability to create proformas, track project metrics, forecast future trends, and manage change
- Excellent understanding of the contract process; ability to manage contract modifications and take the lead of negotiations surrounding contract scope, cost, and schedule
- Ability to work independently and have good issue resolution skills
- Strong customer-facing and communication skills (written, verbal, and presentation)
- Strong problem solving skills with the ability to implement change
- Valid driver's license
Top Skills
Cisco Technologies
Project Management Methodologies
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