Platform Engineering Team Lead

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The Manager Middleware & Identity Management ensures reliable operation, administration, and continuous improvement of the firm’s middleware and identity access management (IAM) technologies.  This role involves supervising a team of technical professionals, overseeing daily service delivery, and implementing best practices to enhance interoperability, system integration, and secure user access.  The manager balances operational excellence with people leadership to support organizational technology objectives, risk mitigation, and regulatory compliance.

WHAT YOU WILL DO

Team Leadership & Development

• Manage a team of middleware and IAM technical staff, including hiring, training and development, performance management, and compensation recommendations.
• Provide coaching, feedback, and mentoring to team members to support professional growth.

Operations & Service Delivery

• Oversee daily operations of middleware platforms and IAM services (e.g., provisioning/de-provisioning, SSO, MFA, RBAC).
• Ensure timely delivery of incident resolution, service requests, and small to medium projects.
• Maintain compliance with internal controls, audit standards, and access management policies.

Planning & Project Support

• Contribute to the development of roadmaps and migration strategies for middleware and IAM platforms.
• Support project delivery by assigning resources, monitoring progress, and ensuring on-time execution.
• Partner with architects and senior managers on initiatives involving cloud, integration, and IAM enhancements.

Risk & Compliance

• Support risk management efforts by embedding security and access controls into service delivery.
• Ensure audit readiness and regulatory compliance for IAM practices.

Reporting & Vendor Management

• Maintain team documentation, dashboards, and metrics for tracking service performance and project outcomes.
• Coordinate vendor interactions and assist in monitoring costs and budget adherence.

Additional Duties

• Perform additional responsibilities as assigned to support departmental and organizational goals.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree or equivalent experience.
• 6–8+ years of experience in middleware and/or IAM technologies, with at least 2 years in a leadership or supervisory capacity.
• Expert knowledge of middleware platforms (e.g., application servers, integration tools) and IAM solutions (e.g., Azure AD, SailPoint).
• Strong understanding of IT service management (incident, change, problem).
• Demonstrated ability to coach and develop staff, manage performance, and allocate resources effectively.
• Ability to communicate clearly across technical and business stakeholders.

#LI-MB1

At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k) 

• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider

• Education Assistance: Tuition reimbursement up to $8,000 annually 

• Education Assistance: Access to discounted tutors and college coaches

• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves

• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account

• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)

• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency – if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we’ll be happy to discuss them

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email [email protected] for assistance. 

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.