The IT Support Specialist manages system infrastructure, coordinates IT activities, resolves technical issues, and supports software installation and maintenance.
Job Summary & Responsibilities
Automated Health Systems is seeking an IT Specialist to support technology infrastructure, system operations, and IT initiatives.
Benefits- Health, dental, and vision insurance
- 401(k)
- Employee wellness program
- Training and career growth opportunities
- Manage and support system infrastructure and operations
- Coordinate IT activities and oversee technical support
- Monitor system performance and resolve technical issues
- Collaborate with internal and external technology teams
- Support installation and maintenance of systems and software
- Ensure secure transmission and management of data
- Prepare reports on system performance
- Assist with technology improvements and IT projects
- Bachelor’s degree in Computer Science or related field required
- 3+ years of IT management or systems support experience
- Strong analytical and problem-solving skills
- Strong communication and technical documentation skills
- Experience with system infrastructure and integrations preferred
Automated Health Systems is an Equal Opportunity Employer.
Pay Range45,000-55,000
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