The Instructional Designer creates engaging training solutions using various methodologies and tools while collaborating with stakeholders to ensure quality and deadlines are met.
Overview:
- The Instructional Designer will utilize proven instructional design methodologies to create learning solutions that meet audience learning styles, content topic area, and audience location that adhere to M&T Learning and Development quality standards. Apply adult learning theory and industry-recognized instructional design models (ADDIE, SAM, etc.) to design, develop, and maintain training content using multiple delivery modes; including blended, facilitator led, and web-based training solutions. In addition, the Instructional Designer will leverage various software development tools to design innovative training delivery methods.
Primary Responsibilities:
- Work with Sr. Instructional Designers, Learning Consultants, and Subject Matter Experts to conduct needs analyses for development of overarching training goals, requirements, and specific objectives to develop synchronous and asynchronous learning solutions
- Design and develop text, graphics, animations, simulations, and assessment instruments for training solutions
- Independently creates and manages development timelines and milestones to ensure all requirements are met to achieve project deliverables
- Promote an environment that supports belonging and reflects the M&T Bank brand
- Complete other related duties as assigned
Scope of Responsibilities:
- Ability to work independently to service business line requests and manage partner relationships
- Flexibility to work in an agile team structure
- Ensures writing is intelligible and appropriate for the intended audience
- Ensures directions for assignments and navigation are clear and appropriate for the intended audience.
- Assures all course components are published to the LMS
Education and Experience Required:
- Bachelor’s degree or certificate in Instructional Design with 4+ years’ experience in training and development or instructional design. In lieu of a degree, a combined minimum 8 years' education and relevant experience.
- Advanced technical writing and editing skills required
- Ability to author and edit content utilizing tools including Articulate Storyline or Adobe Captivate
- Excellent oral communication and interpersonal skills required
- Critical thinking, analysis, and synthesis skills required
- Skills in planning, organizing, and project management required
- Ability to work collaboratively and creatively in a deadline driven environment
- Manage multiple projects at different stages, while meeting deadlines and quality standards
- Experience with Learning Management Systems
Education and Experience Preferred:
- Advanced degree in Instructional Design, Curriculum Design, or Adult Education
- Experience designing and creating web-based and/or video training for adult audiences leveraging Camtasia, Adobe Premier, Audacity, Vyond, and VideoScribe preferred
- Experience in training and development, technology, financial and banking services preferred
- Provides oversight of work performed by external vendors as needed.
- ATD certification preferred
Similar Jobs
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Design and develop professional wargaming training and M&S scenarios, create syllabi and course materials, play-test wargames and scenarios, support technical documentation and acceptance testing, and deliver training and demonstrations to military customers.
Top Skills:
Computer-Assisted WargamingManual Tabletop WargamingModeling And SimulationMulti-Domain Aggregate Combat Models
Cloud • Information Technology • Insurance • Software • Analytics
Lead design and develop technical, self-study product training for developer audiences. Create curriculum, interactive tutorials, labs, videos, assessments, and e-learning; drive content strategy, collaborate with PMs and SMEs, perform QA and audits, analyze learner data, and coach junior instructional designers.
Top Skills:
AWSAzureCamtasiaChatgptCi/CdClaudeFigmaGeminiGitGCPGosuJavaJavaScriptJIRAMadcap XylemeRest ApisSdksVyond
Fintech • Information Technology • Logistics
Develop and design engaging training solutions for North American Transformers HUB: presentations, e-learning, videos, storyboards, and interactive activities. Translate technical content with SMEs, ensure accessibility and quality, integrate multimedia, and continuously improve learning outcomes.
Top Skills:
Adobe CaptivateArticulate 360IspringLearning Management SystemsMicrosoft Powerpoint
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories



