【Hilton Tokyo】Banquet Engineer

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the general work order maintenance work assigned by your superior, or assisting the Engineering department’s maintenance team in completing other maintenance work. As an Engineering Technician, you’re not just responsible for ensuring the normal operation of hotel equipment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Regulatory Compliance:  Strictly adhere to staff rules, regulations, and management commands, ensuring careful operation and safe equipment use.
• Operational Management:  Ensure the normal operation of the hotel’s power, water, gas, heating, and cooling equipment.
• Record Keeping:  Promptly and accurately inspect equipment operation records and shift handover records.
• Equipment Maintenance:  Inspect and maintain equipment and facilities under your jurisdiction, ensuring they are in good working condition.
• Energy Management:  Save energy and control energy consumption, implementing measures to enhance efficiency.
• Event Support:  Follow up on maintenance works for banquets and meetings, ensuring all related equipment functions well.
• Emergency Preparedness:  Regularly test-run the generator to ensure power generation and transmission during power failures.
• Fire Safety Supervision:  Supervise and inspect the hotel’s fire preventive works, taking measures to stop any violations.
• Training & Development:  Supervise and train technicians and apprentices, developing their skills.
• Tool Management:  Manage working tools, registering team members’ names upon usage, and recommend disciplinary actions for subordinates as needed.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Familiar with the operation principle and fault judgment method of large data centre infrastructure (power supply, air conditioning, fire control, security, monitoring, network, etc.).
• Willing to be engaged in the monitoring post for day shift and night shift for a long period, and have enough time to study.
• Strong sense of responsibility, teamwork, professionalism, and learning ability.
• Active and motivated in work, with a good sense of service.
• Good analytical and problem-solving skills, able to work independently.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.