Implements and optimizes ServiceNow GRC and IRM solutions for client governance, risk, and compliance programs. Designs workflows, data structures, controls-testing processes, reports, and risk-management capabilities. Translates regulatory and operational requirements into technology features, analyzes business needs, supports deployment, identifies control and process gaps, and develops compliance insights. Collaborates with clients, manages assigned workstreams, resolves issues, and guides junior team members.
The Opportunity
As a GRC/IRM ServiceNow Technology Implementation Solutions Senior Associate you will help organizations implement and optimize technology platforms that support governance, risk management, and regulatory compliance. As a Senior Associate you will analyze complex problems, manage assigned workstreams, build meaningful client connections, and guide junior team members while developing your technical skills and business context within our Advisory practice. In this role at PwC, you will contribute to the design, implementation, and deployment of cyber, data, and technology risk programs enabled through ServiceNow and other governance, risk, and compliance platforms, supporting client needs across compliance management, controls testing, reporting, and process design.
Responsibilities
- Implementing ServiceNow-based governance, risk, and compliance solutions for technology-driven client programs
- Designing platform workflows, data structures, and configuration approaches that support compliance, controls testing, and reporting activities
- Translating regulatory, control, and operational requirements into system features and process design for risk management teams
- Analyzing complex business needs and converting them into functional technology requirements and delivery tasks
- Supporting program design and deployment for cyber, data, and technology risk capabilities across GRC modules
- Reviewing controls, policies, and process maps to identify gaps and inform platform enhancements
- Interpreting data and reporting outputs to develop insights that support client decisions and implementation planning
- Collaborating across client teams to prioritize deliverables, address issues, and maintain momentum across assigned workstreams
- Guiding junior team members through task execution, quality review, and day-to-day problem solving
- Maintaining awareness of regulatory, risk, and technical standards while delivering client-focused implementation support
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Business Administration/Management, Computer Science/Information Systems, Cybersecurity, Economics, Engineering, Finance, Mathematics/Statistics, Project/Technology Management
- Demonstrating ServiceNow implementation experience in GRC or IRM environments
- Applying critical thinking to break down complex risk concepts
- Interpreting data to shape compliance insights and recommendations
- Building client relationships while anticipating team and client needs
- Guiding junior team members through assigned workstreams and deliverables
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
As a GRC/IRM ServiceNow Technology Implementation Solutions Senior Associate you will help organizations implement and optimize technology platforms that support governance, risk management, and regulatory compliance. As a Senior Associate you will analyze complex problems, manage assigned workstreams, build meaningful client connections, and guide junior team members while developing your technical skills and business context within our Advisory practice. In this role at PwC, you will contribute to the design, implementation, and deployment of cyber, data, and technology risk programs enabled through ServiceNow and other governance, risk, and compliance platforms, supporting client needs across compliance management, controls testing, reporting, and process design.
Responsibilities
- Implementing ServiceNow-based governance, risk, and compliance solutions for technology-driven client programs
- Designing platform workflows, data structures, and configuration approaches that support compliance, controls testing, and reporting activities
- Translating regulatory, control, and operational requirements into system features and process design for risk management teams
- Analyzing complex business needs and converting them into functional technology requirements and delivery tasks
- Supporting program design and deployment for cyber, data, and technology risk capabilities across GRC modules
- Reviewing controls, policies, and process maps to identify gaps and inform platform enhancements
- Interpreting data and reporting outputs to develop insights that support client decisions and implementation planning
- Collaborating across client teams to prioritize deliverables, address issues, and maintain momentum across assigned workstreams
- Guiding junior team members through task execution, quality review, and day-to-day problem solving
- Maintaining awareness of regulatory, risk, and technical standards while delivering client-focused implementation support
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Business Administration/Management, Computer Science/Information Systems, Cybersecurity, Economics, Engineering, Finance, Mathematics/Statistics, Project/Technology Management
- Demonstrating ServiceNow implementation experience in GRC or IRM environments
- Applying critical thinking to break down complex risk concepts
- Interpreting data to shape compliance insights and recommendations
- Building client relationships while anticipating team and client needs
- Guiding junior team members through assigned workstreams and deliverables
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
PwC Boston, Massachusetts, USA Office
101 Seaport Boulevard, Boston, MA, United States, 02210
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