Leads strategic enterprise relationships for GE HealthCare's critical customers across equipment, service, and digital portfolios. Develops multi-year account strategies, engages healthcare C-suite stakeholders, coordinates cross-functional teams, shapes complex enterprise opportunities, and drives funnel health, win rates, share of wallet, pricing discipline, issue resolution, and customer outcomes across Northern New England.
Job Description SummaryThe Enterprise Client Director (ECD) serves as a trusted advisor and strategic thought partner to a select set of GE HealthCare’s most critical customers, leading enterprise account planning and acting as a change agent within the account. The ECD owns the account-level relationship strategy across GEHC’s equipment, service and digital portfolio engages C-suite and departmental leaders, and is empowered to deliver a unified, differentiated customer experience, unlock incremental value for the customer and for GE HealthCare with support and through orchestration of the Global and Regional teams.Job DescriptionResponsibilities
Qualifications
- Develop and execute a multi-year account strategy aligned to customer priorities, connecting GEHC capabilities across Imaging, AVS, PCS, and Service into a coherent roadmap for Care Alliance partnership.
- Translate strategy into quarterly priorities and opportunity plans that the account community can execute.
- Build and sustain senior relationships (C-suite and key executives), anticipate changing needs, and shape customer decision-making as a trusted advisor.
- Present complex information clearly—verbally and in writing—to executive decision makers.
- Serve as the single point of contact and decision maker for Enterprise Accounts, ensuring alignment on who engages whom, when, and why across GEHC.
- Connect customers to the right GEHC resources to meet needs and resolve challenges while maintaining strategic coherence and message discipline.
- Lead and algin cross-functional teams around account priorities, clear roles, and operating cadence
- Owns the coordination with USCAN and Global Segment teams / Sales GMs to ensure the right level of engagement from front line sellers.
- Identify and shape enterprise opportunities; engage the Enterprise Solutions team to build large-scale strategic deals (e.g., Care Alliance / Care Pathway-type constructs where applicable).
- Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GEHC as a strategic partner.
- For assigned Enterprise Accounts, own funnel health and conversion within accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate.
- Deliver outcomes with explicit accountability for Price discipline / accretion (protecting value and avoiding relationship-discounting).
- Hold internal stakeholders accountable for cross-functional outcomes that impact the enterprise relationship, including cash collection, issue resolution, and delivery commitments; driving closure through influence and escalation pathways when required.
Qualifications
- Bachelor’s degree and 5+ years experience in a combination of medical sales, healthcare marketing, clinical/technical modality expertise, clinical technology leadership, or hospital administration in imaging OR 8+ years experience in a combination of medical sales.
- Demonstrated experience presenting complex information to healthcare/hospital C-suite decision makers.
- Demonstrated ability in leading direct teams and through influence.
- Demonstrated ability to orchestrate across multiple, complex stakeholder groups and successfully shape an outcome
- Reside within assigned geography and travel within territory as required (Northern New England).
Preferred
- Demonstrated ability to drive account-level strategy and organizational alignment across segments and service teams.
- Track record shaping complex, cross-segment opportunities and building enterprise-level deals.
- Comfort operating beyond traditional product categories (e.g., digital, SaaS, precision care strategies where applicable)
#LI-AK4
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $136,000.00-$204,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
GE Healthcare Boston, Massachusetts, USA Office
Boston, United States
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Owns the software product lifecycle for genomic tertiary analysis and reporting applications. Defines technical and functional requirements, creates user stories and Jira tickets, coordinates Agile development, validates features with QA, manages change control, and reports project status. Partners with clinical genetics experts, bioinformatics teams, engineers, stakeholders, and product managers to deliver tools supporting variant interpretation, clinical curation, and clinical report generation.
Top Skills:
AgileBioinformatics PipelinesJIRAScrumSdlc
Greentech • Hardware • Healthtech • Internet of Things
Own strategic account sales from prospecting through expansion and retention. Develop account plans, generate new business, build executive relationships, close large deals, and manage revenue growth. Collaborate with Territory Managers, National Partnership Managers, Marketing, Product, and Partners to deliver integrated solutions. Maintain pipeline, forecasts, account plans, and sales activity in Salesforce while using data to prioritize opportunities and measure performance.
Top Skills:
ChallengerMeddicSalesforce
Cloud • Information Technology • Security • Software • Cybersecurity
Supports federal security certification and authorization activities, coordinates assessments with independent assessors, validates control evidence, drives remediation and continuous monitoring, and evaluates security incidents for federal reporting obligations. The role also develops scalable compliance processes for cloud services and authorized boundaries, collaborating with technical and nontechnical stakeholders. It requires expertise in NIST 800-53, FedRAMP, DoD Cloud Computing SRG, CNSSI 1253, and federal cloud security compliance.
Top Skills:
Ai/MlCloud ComputingCnssi 1253Dod Cloud Computing SrgFedrampIaasNist 800-53 Rev. 5PaasSaaS
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
