As a Domain Support Specialist, you will manage technical discussions, ensure compliance, handle configurations, and improve network performance in a telecom environment.
Join our Team
About this Opportunity:
At Ericsson, we create technology that helps our customers realize the full potential of connectivity. As a Domain Support Specialist in our SRF PS CORE function, you will play a crucial role in ensuring efficient and high-quality operations in a 24x7 environment (primarily night shifts). This role offers the opportunity to work with advanced telecom technologies, interact with multiple vendors, and contribute to the continuous improvement of processes that drive better network performance.
What You Will Do:
• Take ownership of technical discussions and mentor peers for competence development.• Facilitate process understanding, compliance with audits, and CR execution activities related to the CORE network.• Handle configurations on various Packet CORE nodes and ensure MSTOP processes are adhered to.• Execute system configuration changes within given access rights while following predefined guidelines.• Manage traffic distribution on GGSN relative to PCRF.• Perform IMSI new IR launch activities, APN creation/modification, and activity planning as per planner requests.• Verify MOPs/designs and execute activities in MW as per CR details.
What You Will Bring:
• B.E./B.Tech. degree in Electronics & Communication Engineering.• 1-5 years of telecom industry experience with strong knowledge of PACO.• Experience in handling Ericsson networks; multi-vendor exposure (Cisco, Huawei) is a plus.• Strong understanding of SGSN/GGSN/DNS performance and characteristics.• In-depth knowledge of GSM protocols (SS7, ISUP, SIGTRAN, MAP, SCCP, Diameter) and GSM/GPRS/WCDMA/IN call flows.• Familiarity with multiple test cases, acceptance testing, and 3GPP TS standards.• Ability to work effectively in cross-functional teams and manage stakeholder relationships.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 782230
About this Opportunity:
At Ericsson, we create technology that helps our customers realize the full potential of connectivity. As a Domain Support Specialist in our SRF PS CORE function, you will play a crucial role in ensuring efficient and high-quality operations in a 24x7 environment (primarily night shifts). This role offers the opportunity to work with advanced telecom technologies, interact with multiple vendors, and contribute to the continuous improvement of processes that drive better network performance.
What You Will Do:
• Take ownership of technical discussions and mentor peers for competence development.• Facilitate process understanding, compliance with audits, and CR execution activities related to the CORE network.• Handle configurations on various Packet CORE nodes and ensure MSTOP processes are adhered to.• Execute system configuration changes within given access rights while following predefined guidelines.• Manage traffic distribution on GGSN relative to PCRF.• Perform IMSI new IR launch activities, APN creation/modification, and activity planning as per planner requests.• Verify MOPs/designs and execute activities in MW as per CR details.
What You Will Bring:
• B.E./B.Tech. degree in Electronics & Communication Engineering.• 1-5 years of telecom industry experience with strong knowledge of PACO.• Experience in handling Ericsson networks; multi-vendor exposure (Cisco, Huawei) is a plus.• Strong understanding of SGSN/GGSN/DNS performance and characteristics.• In-depth knowledge of GSM protocols (SS7, ISUP, SIGTRAN, MAP, SCCP, Diameter) and GSM/GPRS/WCDMA/IN call flows.• Familiarity with multiple test cases, acceptance testing, and 3GPP TS standards.• Ability to work effectively in cross-functional teams and manage stakeholder relationships.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 782230
Top Skills
3Gpp Ts Standards
Diameter
Ericsson Networks
Gprs
Gsm
Gsm Protocols
Isup
Map
Paco
Sccp
Sigtran
Ss7
Wcdma
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