Manage the operational infrastructure for sales and field enablement programs, including planning, scheduling, launch readiness, platform administration, reporting, governance, stakeholder coordination, and process improvement. Measure program adoption, completion, and impact on field performance while optimizing enablement and learning systems. The role requires strong project management, data analysis, communication, and stakeholder management skills, with experience supporting distributed teams and enablement technologies preferred.
About the Role
We're looking for an Enablement Operations Manager to run the operational engine behind a high-impact sales and field enablement function. You'll own the processes, tools, and metrics that keep training and content programs organized and measurable. The goal is for every program to run on time and actually improve field performance.
Key Responsibilities
- Manage day-to-day operations for enablement programs, including intake, planning, scheduling, and launch readiness
- Administer and optimize enablement platforms, such as learning management and content systems
- Build and maintain reporting on program adoption, completion, and impact on field performance
- Establish and maintain standard processes, templates, and governance for enablement content
- Coordinate cross-functional stakeholders to keep programs on track and aligned with business priorities
- Identify process gaps and drive improvements that make enablement easier to deliver and consume
Qualifications
Required
- 5+ years of experience in enablement operations, sales operations, revenue operations, or program management
- Hands-on experience administering enablement or learning platforms
- Strong project management and organizational skills
- Comfort working with data to measure and report on program performance
- Excellent communication and stakeholder management skills
Preferred
- Experience with platforms such as Highspot, Gong, Seismic, or similar tools
- Experience supporting large or distributed field teams
- Familiarity with AI-assisted tools for content and workflow automation
Key Details
- Start Date: Flexible
- Duration: Long-term contract (length to be confirmed)
- Location: Remote (within the U.S.)
- Work Schedule: Full-time, 40 hours/week, Monday-Friday
- Pay Rate: $65-$75/hour
- Employment Type: W-2 (no C2C or 1099)
- Work Authorization: Must be authorized to work in the U.S. without sponsorship.
- Engagement: Contract role through Maleda Tech.
Similar Jobs
Cloud • Security • Cybersecurity
Own the operating system for Global Technical Enablement as the Head’s strategic proxy. Responsibilities include leadership operating rhythms, OKR tracking, decision governance, budget forecasting, business cases, vendor and platform lifecycle management, access governance, executive preparation, business narrative development, stakeholder alignment, and cross-functional strategic programs. The role coordinates global teams and ensures initiatives, risks, metrics, and decisions remain visible and actionable.
Top Skills:
AWSAzureGCP
Information Technology • Legal Tech • Analytics
Drives operational excellence across global product and innovation teams by optimizing product tools, standardizing processes, defining metrics, improving portfolio visibility, managing operating cadences, tracking risks and dependencies, and creating executive communications. Partners cross-functionally with Product, Engineering, Marketing, Sales, and Innovation to connect strategy with execution and improve decision-making.
Top Skills:
Aha!Ai-Assisted WorkflowsJIRAPendoProductboard
Artificial Intelligence • Healthtech • Information Technology • Other • Analytics
Drives operational excellence across global product and innovation teams by optimizing product tools, standardizing processes, defining metrics, improving portfolio visibility, managing operating cadences, tracking initiatives, and creating executive communications. Partners cross-functionally with Product, Engineering, Marketing, Sales, and Innovation to connect strategy with execution and influence outcomes in a matrixed environment.
Top Skills:
Aha!Ai-Assisted WorkflowsJIRAPendoProductboard
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
