About Mirakl:
Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.
For more information, visit www.mirakl.com.
Mirakl in Numbers:
- 🗓️ Founded in 2012 | Member of French Tech Next40
- 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo
Our Values:
Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.
Our 5 values guide how we collaborate:
- 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
- 🏆 Get Things Done: We prioritize action and efficiency for impactful results
- 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence
- 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
- 🤝 Satisfy & Empower Clients: We're committed to our clients' success
The Team You'll Join
The Mirakl Ecosystem Marketing team supports Mirakl Connect, helping turn customers into vocal advocates across AMER and EMEA. The team's core mission is to make sure Sales and Marketing have strong, current customer proof points (case studies, quotes, slides and reviews) that help win new business. This function works closely with the broader Marketing and Sales organizations, including the Demand team, to drive customer advocacy and engagement.
6-month co-op or internship starting January 2027 | Based in Boston
This is a co-op position through Northeastern University's cooperative education program; candidates must be enrolled Northeastern co-op students eligible for co-op credit.
Your Impact
- Create customer case studies and pull new proof points from existing customer content to support Sales and Marketing.
- Manage Mirakl Connect's customer quote bank and insert slide library, building new slides and making existing ones look better and work harder.
- Keep regional logo slide libraries up to date as customers sign and churn.
- Own the "Ask Connect Marketing" AI engine: add new content, spot opportunities for improvement, and roll out enhancements.
- Run G2 review campaigns by building contact segments from positive customer survey responses and working with the Demand team to schedule and send review request emails.
- Write copy for customer announcements across email, LinkedIn and paid social.
- Support customer community events and roundtables by building HubSpot landing pages and emails and coordinating Zoom logistics.
What You'll Bring to the Role
Experience:
- Currently pursuing higher education in Marketing, Communications, Business, or a related field.
- *Preferred - Experience with HubSpot, Zoom webinars and/or Dust.
Skills:
- Strong writer who can adapt your tone across case studies, social posts and email.
- Detail-oriented and organized, and comfortable keeping content libraries accurate and current.
- An eye for design and comfortable building polished slides in PowerPoint or Google Slides.
- Creative problem-solver who can work both independently and with a team.
- Able to juggle multiple priorities and handle requests from stakeholders across Marketing and Sales.
- Curious about AI tools and how technology can make teams more efficient.
- Interested in B2B SaaS, eCommerce and marketplaces, and eager to contribute to marketplace innovation.
We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.
Please click the "Apply" button to submit your application—this helps us make the best possible assessment and get back to you as quickly as possible.
- Manual screening of your CV by a recruiter, followed by the opportunity to speak with Emma, Mirakl’s AI Talent Ambassador, through a 10-minute AI-powered screening conversation to explore your background and motivation for the role. Please complete this step within 3 days; otherwise, we may not be able to move forward with your application.
- TA Screen
- Panel Interview
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.
As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.
Mirakl Boston, Massachusetts, USA Office
Our new downtown Boston office is located in the 100 Summer Street building, offering great amenities and convenient to main transportation hubs, including South Station and Downtown Crossing. We are also near to High Street Place and several other fun restaurants, bars, and local activities.
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