Jobs at Mirakl

Own global sales enablement strategy for Enterprise BDR and SMB AE/AM teams. Build onboarding, training, certifications, curricula, and coaching programs across the sales cycle. Partner with Sales Leadership, Talent Acquisition, and cross-functional stakeholders to improve ramp time, pipeline quality, conversion, and win rates. Deploy AI-enabled workflows and role-play programs, administer enablement platforms, and lead enablement execution for SKOs, QBRs, and other initiatives.

Provide advanced technical support for Mirakl’s SaaS marketplace platform and global clients. Diagnose complex issues using logs, APIs, SQL, and monitoring dashboards; manage client relationships; improve support processes and AI tools; monitor systems; and collaborate with developers, product managers, SRE, and customer success teams to resolve cases efficiently.

Own Mirakl’s partner strategy and relationships with global systems integrators and consultancies. Drive partner-sourced and partner-influenced pipeline, build SI and consulting go-to-market motions, create enablement and co-selling processes, launch joint marketing programs, and establish reporting frameworks to measure partner contribution. Collaborate closely with Sales, Marketing, and leadership to convert strategic partnerships into measurable revenue.

Build and execute territory sales strategies for Mirakl’s enterprise marketplace platform. Identify and engage new enterprise clients, develop executive relationships, manage complex full-cycle sales processes, and drive revenue through new logos, upselling, and cross-selling. The role targets retail and B2B organizations, requires experience selling to Fortune 500 companies and C-suite stakeholders, and involves travel as needed. This posting builds a talent pool for future opportunities rather than filling an active opening.

Own the full sales cycle for SMB sellers and brands, from prospecting and qualification through negotiation and closing. Drive new business and revenue growth for Mirakl Connect, serve as a Channel Management subject matter expert, and build strong client relationships. Collaborate with onboarding, customer success, and product teams to accelerate customer value. Track pipeline and performance metrics, exceed sales targets, and monitor market and competitive trends.

Lead the AI strategy, roadmap, architecture, and development of production-grade AI systems within a strategic business domain. Identify high-value opportunities, drive adoption and measurable business outcomes, establish evaluation, testing, guardrail, and observability practices, and mentor AI engineers and agent builders. Partner with product managers, business leaders, and end users to advance AI transformation while ensuring scalable, reliable, and maintainable solutions.

Future Business Development Representative opportunities at Mirakl involve researching enterprise prospects, identifying decision-makers, crafting targeted outreach, and partnering with Enterprise Account Executives on prospecting strategies. Representatives share outbound best practices, use AI to improve efficiency and commercial insight, and develop foundations for advancement into sales or other departments. Candidates should have strong communication and presentation skills, a growth mindset, and willingness to work onsite four days weekly in Boston. This is a talent-pool posting, not an active opening.

Owns recurring revenue, renewals, retention, and expansion for a US portfolio of Mirakl Connect clients. Advises customers on marketplace performance, assortment, pricing, promotions, and growth opportunities; identifies upsell and cross-sell opportunities; troubleshoots operational issues; and collaborates with Sales, Product, RevOps, Support, and marketplace teams. Maintains CRM records, forecasts accurately, manages churn risks, and channels customer feedback to improve the product and client experience.

Drive new customer acquisition for Mirakl Ads across AMER by owning quota, executing a repeatable go-to-market strategy, and managing a 5–9 month enterprise sales cycle. Build senior relationships, position Mirakl as a retail media advisor, develop business cases, coordinate technical validation and negotiations, grow pipeline, and partner with Solutions Engineering, Product, Customer Success, and Legal to ensure smooth onboarding post-signature.

Lead and develop an Account Management team responsible for renewals, upsell, and cross-sell. Drive predictable renewal and expansion processes, forecast and mitigate commercial risk, act as escalation for high-risk deals, partner cross-functionally, and build playbooks while hiring and mentoring top talent. Manage own quota in a player/coach capacity.

Support AMER GTM by partnering with sales, marketing, finance, and customer success. Provide complex pricing models, build scalable automations across CRM and productivity tools, drive data quality and process improvements, and deliver quantitative analyses and actionable insights for leadership.