Humana Logo

Humana

Compliance UMAC 3 (Wed-Sun)

Reposted 4 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in United States
45K-60K Annually
Junior
Remote
Hiring Remotely in United States
45K-60K Annually
Junior
Review utilization management activities and documentation to ensure policy and regulatory compliance. Collect and analyze outcome and operational metrics, process QIO fast-track appeals and expedited authorizations, make independent determinations, and follow regulatory turnaround times. Work a four-day, 10-hour shift schedule (Wed–Sun or Thu–Sun) in an EST-operating, remote role with strict home-office and internet requirements.
The summary above was generated by AI
Become a part of our caring community
 
The Compliance (UM) Coordinator 3 reviews utilization management activities and documentation to ensure adherence to policies, procedures, and regulations. The Compliance (UM) Coordinator 3 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

PLEASE NOTE: This role will follow a four-day, 10-hour shift schedule within a Wednesday through Sunday work week. The assigned schedule will be either Wednesday through Saturday or Thursday through Sunday, with work hours scheduled between 8:00 a.m. and 8:00 p.m. Eastern Time.
The Compliance (UM) Coordinator 3 collects and analyzes data daily, weekly, monthly, or as needed to assess outcome and operational metrics for the team and individuals. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related workstreams. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Assignments are varied and often complex, requiring independent judgment, critical thinking, and interpretation of guidelines to determine appropriate courses of action. Follows established guidelines, regulatory turnaround times, and procedures for processing QIO fast track appeals and expedited authorization requests.   


Use your skills to make an impact
 

Required Qualifications 

  • 1 - 3 years of technical experience 

  • Proficient in Microsoft Word & Excel 

  • Strong attention to detail and accuracy 

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences 

  • Excellent verbal and written communication skills 

  • Clerical support background in a healthcare environment 

  • Ability to work independently in an agile environment under general instructions and within a team. 

 

Preferred Qualifications 

  • UM experience with auditing or compliance 

  • UM experience with processing expedited requests or QIO appeals  

  • The ideal candidate for this opening would be a current member of the One Home / Home Solutions UM Team who has been in their current position for 12+ months 

  • Associates' or Bachelor's degree in Healthcare, Business. Finance, or related field 

  • Familiarity with medical terminology and/or ICD-10 codes 

 

Additional Information 

  • This position is within a department that operates in EST. 

  • This position offers a flexible schedule of Monday to Sunday, between 8 am and 8 pm EST with occasional overtime. 

  • This position follows a 4-day workweek consisting of ten-hour shifts, available schedules include:  

  • Wednesday - Saturday

  • Thursday - Sunday  

 

Work-At-Home Requirements 

  • Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). 

  • A minimum standard speed for optimal performance is 25mbs download x 10mbs upload is required. 

  • Check your internet speed atwww.speedtest.net 

  • A dedicated office space lacking ongoing interruptions so you can meet productivity requirements, and to protect member PHI / HIPAA information 

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$44,900 - $60,200 per year


 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us
 
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Similar Jobs

37 Minutes Ago
Easy Apply
Remote or Hybrid
Arizona, USA
Easy Apply
16-16 Hourly
Junior
16-16 Hourly
Junior
Automotive • Big Data • Insurance • Software • Transportation
Handle high-volume inbound roadside assistance calls, gather location and vehicle details, dispatch tow and service providers, and support distressed motorists. The role requires empathetic de-escalation, accurate multitasking across digital systems, sound judgment under pressure, reliable schedule adherence, and effective collaboration in a remote contact-center environment.
Top Skills: Crm SoftwareDispatch SoftwareEthernetGmailGoogle ChatGoogle ChromeGoogle DocsGoogle MapsGoogle SheetsGoogle WorkspaceHarverMozilla FirefoxSwoopWindows 11Zoom
37 Minutes Ago
Easy Apply
Remote or Hybrid
Alabama, USA
Easy Apply
16-16 Hourly
Junior
16-16 Hourly
Junior
Automotive • Big Data • Insurance • Software • Transportation
Provides real-time roadside assistance to stranded motorists by gathering location and vehicle details, dispatching tow and service providers, de-escalating stressful calls, documenting interactions, and tracking service progress across digital systems. The role requires empathy, sound judgment, multitasking, reliable schedule adherence, and strong technology skills in a remote contact-center environment. Associates must work full time, support weekend and holiday coverage, complete mandatory training, and provide an approved home-office setup and equipment.
Top Skills: Ai ToolsCrm SoftwareDispatch SoftwareEthernetGoogle ChatGoogle ChromeGoogle MapsGoogle WorkspaceHarverMozilla FirefoxWindows 11Zoom
38 Minutes Ago
Easy Apply
Remote or Hybrid
Florida, USA
Easy Apply
16-16 Hourly
Junior
16-16 Hourly
Junior
Automotive • Big Data • Insurance • Software • Transportation
Provides real-time inbound roadside assistance to stranded motorists by gathering incident details, dispatching service providers, tracking service progress, and de-escalating stressful customer interactions. The role requires multitasking across digital tools, accurate documentation, empathy, sound judgment, and reliable performance in a remote contact-center environment. Associates must maintain a dedicated home workspace, meet strict BYOD and internet requirements, work full time with weekend or holiday availability, and complete mandatory training with full attendance.
Top Skills: Ai ToolsCrm SystemsDispatch SoftwareGmailGoogle ChatGoogle ChromeGoogle DocsGoogle MapsGoogle SheetsGoogle WorkspaceHarver System CheckerMozilla FirefoxSwoopWindows 11Zoom

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account