Morgan & Morgan, P.A. Logo

Morgan & Morgan, P.A.

Case Manager

Posted 2 Days Ago
Be an Early Applicant
In-Office
Medford, MA, USA
60K-90K Annually
Junior
In-Office
Medford, MA, USA
60K-90K Annually
Junior
Manage personal injury case files from intake through closing under attorney supervision. Responsibilities include communicating with clients, attorneys, insurers, and medical providers; obtaining medical records and liability documentation; securing account balances; maintaining organized files; preparing settlement demands and supporting materials; and presenting case summaries. The role requires strong organization, communication, writing, multitasking, attention to detail, and proficiency with Microsoft Office and databases.
The summary above was generated by AI

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person
  • Order medical records from providers and communicate with clients and providers during the course of treatment
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files
  • Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney
  • Performs other related duties as assigned to meet the needs of the business

Qualification

  • Bachelor’s degree (preferred)
  • Prior experience as a Personal Injury Case Manager preferred
  • At least 2 years of working in a legal position or insurance adjuster experience preferred
  • Ability to be a team player and follow procedures
  • Proactive interaction with clients, insurance companies and medical providers
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-FW1

Salary Range
$60,000$90,000 USD

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Similar Jobs

Yesterday
In-Office
24-30 Hourly
Junior
24-30 Hourly
Junior
Healthtech
Conduct patient interviews, biopsychosocial and level-of-care assessments, treatment planning, group facilitation, and discharge planning for individuals receiving mental health and addiction services. Manage a daily caseload, document patient progress in an electronic health record, coordinate with referral sources and community providers, and support recovery through respectful patient interactions. The role also involves staff supervision, continuing education, utilization management collaboration, and compliance with confidentiality and regulatory standards.
Top Skills: Electronic Health Record (Ehr)
2 Days Ago
In-Office or Remote
United States
Junior
Junior
Fintech • Insurance
Provides remote workers’ compensation and disability case management for injured workers and patients. Reviews medical records, evaluates needs, analyzes treatment and costs, coordinates care and return-to-work plans, communicates with physicians, employers, claims adjusters, and attorneys, and facilitates referrals for peer reviews and independent medical examinations. Maintains documentation, productivity, quality, and regulatory standards while using clinical expertise to improve outcomes and control costs.
Top Skills: Cmsa Standards Of PracticeLotus NotesMS OfficeUrac Standards
2 Days Ago
In-Office or Remote
United States
Junior
Junior
Fintech • Insurance
Provides remote telephonic medical case management for injured or disabled individuals. Reviews clinical records, evaluates medical needs, coordinates treatment and return-to-work plans with patients, physicians, employers, and claims adjusters, and facilitates referrals, peer reviews, and independent medical examinations. Maintains documentation, meets productivity and quality standards, analyzes case data, and uses clinical expertise to support cost-effective outcomes within URAC, CMSA, and company guidelines.
Top Skills: Lotus NotesMS Office

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account