Business Development Manager - Eastern Region

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Crown Technical Systems, a Flex Company, is a leading manufacturer of power distribution and control equipment, specializing in: Relay Panels, Switchgear, Control Enclosures and Custom Substation Enclosures. Over the years, Crown has expanded its product line and geographic footprint, including facilities in Fontana, CA, Dallas, TX, and Toronto, ON. Crown’s mission is to make the power grid safe, smart, dependable, and secure, and its solutions are tailored for utilities, data centers, renewables, industrial, and transportation sectors.

The Business Development Manager position is remote and may be based in any of the following states: Ohio, Michigan, Kentucky, Tennessee, South Carolina, North Carolina, or West Virginia. Your day will blend strategic planning, client engagement, and cross-functional collaboration. You’ll start by reviewing pipeline activity and preparing reaching out to prospective and current clients. Most days would involve onsite meetings, where you assess customer needs and present tailored solutions. You will work closely with engineering, estimating, and marketing teams to align offerings with client expectations.

Location: Remote (Candidate may reside in OH, MI, KY, TN, SC, NC, or WV)

Travel: 70–80% within the East Region

What a typical day looks like:

• Plan and prioritize personal sales activities and customer/prospective customer contact towards achieving acknowledge business aims, including costs and sales.

• Maintain and develop current and new customer relationships to optimize quality of service, business growth, and customer satisfaction.

• Use customer/potential customer contact tools and systems where available, and update relevant information held in these systems.

• Plan/carry out/hold up local marketing activities to acknowledge budgets and timescales, and integrate personal sales efforts with other organized marketing activities, e.g., product launches, promotions, advertising, exhibitions and telemarketing.

• Study and learn all parts if the sales process including but not limited to, services offered, financial offers, contract terms and negotiation, trade compliance, after market services.

• Acknowledge to and follow up sales enquiries using appropriate methods.

• Contribute with other business development and accounts to ensure all services are presented to target customers.

• Monitor and report on market and contender activities and provide relevant reports and information.

• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

• Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.

The experience we are looking to add to our team:

• A Bachelor’s degree in Engineering or a related field aligned with the company’s products and services is preferred.

• 5+ years of experience in product sales, technical account management, or a related role is required, ideally within industries such as utilities, manufacturing, or infrastructure solutions.

• Proven ability to communicate effectively with end-users, understand their technical and operational needs, and drive solutions that lead to successful deal closures.

• Ability to respond effectively to the most sensitive inquiries or complaints.

• Ability to research target companies through electronic means as well through series of inquiries to target employees and industry partners.

• Ability understand target’s supply chain challenges.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Is Sponsorship Available?

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).