The Brokerage Administrator provides administrative support, manages the front office, assists in real estate transactions, and trains new staff while ensuring excellent customer service.
The dynamic administrative support team at Marcus & Millichap Boston is seeking a new team member to join our innovative, collaborative team. We’re seeking a personable, professional individual who will not only serve as a great first impression for our clients and visitors, but importantly, who desires a stable, professional office environment providing growth and challenge. Ideal candidates for this role are passionate about providing top customer service, always looking for ways to improve self and team, and making a difference in the office’s overall success.
This is a full-time, non-exempt (hourly), in-office position – not remote or work from home.
We will train you in this pivotal position and support you as you grow. Commercial real estate is competitive and fast paced. Bring the mindset of “no job too big or small”.
Some of the interesting things you’ll be doing:
- Learning real estate transaction administrative support – we teach you how to use Marcus & Millichap's proprietary software which will help you assist our agents throughout the life cycle of their transactions
- Management of the front office where your great first impression counts both in office and over the phone tasks range from reporting facilities issues to ensuring supplies are stocked to assembling sales meeting presentations and more
- Becoming a valuable team member working closely with and supporting your home office as well as team members across your geographic area with an interesting variety of tasks which often include software training, technology troubleshooting and special projects
- Once you’re ready, typically a few months into the Administrative Assistant role, you’ll go through a challenging program where we teach you how to train our applications and support new sales agents, staff and management (see Advancement Path below)
- You’ll become the Boston office’s highly visible representative in firmwide tech launches and onsite tech support of our applications
What you’ll bring:
- Intermediate computer skills including MS Word, Excel, PowerPoint, and Outlook*.
- Strong organizational, interpersonal and communication skills as well as proofreading and editing abilities
- Quick learner and you enjoy learning/working with software and technology
- Possess great soft skills; collaborative, proactive, and approachable and a strong desire to learn and grow
- Excellent attention to detail
- Reliable and punctual, take pride in owning your responsibilities and contributing to the team
- 2+ years administrative experience desired and if you’ve trained others, that’s a big plus but not required
- Some experience in Adobe Creative Suite is a plus but not required.
*Candidates are tested for competency in software and office skills.
Advancement Path:
- Administrative Assistants will enroll in Marcus & Millichap’s Certified Agent Support Specialist program within the first few months of employment in this role. The Administrative Assistant will successfully complete the program and obtain the title of Certified Agent Support Specialist
Top Skills
Adobe Creative Suite
Excel
Ms Word
Outlook
PowerPoint
Proprietary Software
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