Processes, codes, audits, and indexes service provider invoices for accurate and timely fleet billing. The role resolves invoice discrepancies, verifies customer approval limits, manages rebills and workflow tasks, handles purchase order inquiries, and communicates with service providers and team members. It requires strong attention to detail, accurate high-volume data entry, and comfort working in a fast-paced billing environment.
We are seeking a detail - oriented Billing Specialist I to join our Billing team in Cherryville, NC or remote. This role is responsible for ensuring accurate billing processes and effective communication with service providers and team members. This role is for our unprocessed team calling for service provider invoices.
The Billing Specialist I plays a key role in supporting accurate and timely billing operations for the Cox Fleet. This position is responsible for coding, auditing, and processing invoices, resolving discrepancies with service providers, and ensuring billing workflows are completed efficiently. This role is ideal for someone who is detail-oriented, organized, and eager to grow within a fast-paced billing environment.
Responsibilities:
Minimum Qualifications
Preferred Qualifications
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 10/22/2026
EOE, including disability/vets
The Billing Specialist I plays a key role in supporting accurate and timely billing operations for the Cox Fleet. This position is responsible for coding, auditing, and processing invoices, resolving discrepancies with service providers, and ensuring billing workflows are completed efficiently. This role is ideal for someone who is detail-oriented, organized, and eager to grow within a fast-paced billing environment.
Responsibilities:
- Contact service providers regarding invoice discrepancies or inquiries.
- Determine and mark invoices as Work & Cost Complete (WACC).
- Audit reviews the invoice to make sure there are no discrepancies and verifying we have the customers approval limit to proceed.
- Drag and drop invoices into appropriate events within the system.
- Execute TMCare resets as applicable.
- Process rebills for Roadside and TMCare services
- Index invoices into the workflow system.
- Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing.
- Respond to Purchase Order (PO) line inquiries and handle overflow calls.
- Undertake additional duties as assigned within the Billing department.
Minimum Qualifications
- High School Diploma or GED
Preferred Qualifications
- Experience using computers and office equipment for data entry, faxing, emailing, and document copying
- Prior experience with VMRS coding and billing is a plus
- Strong attention to detail and ability to manage high volumes of work accurately
- Comfortable working in a fast-paced, team-oriented environment
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 10/22/2026
EOE, including disability/vets
Similar Jobs at Cox Enterprises
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Processes, codes, audits, and indexes service-provider invoices for fleet billing operations. Responsibilities include resolving invoice discrepancies, verifying approval limits, completing WACC requirements, processing rebills, performing VMRS coding and costing, managing purchase-order inquiries, and responding to overflow calls. The role requires accurate high-volume data entry, attention to detail, and communication with service providers and internal teams.
Top Skills:
TmcareVmrs
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Processes, codes, audits, and indexes service-provider invoices for fleet billing operations. Responsibilities include resolving invoice discrepancies, verifying approval limits, completing WACC requirements, processing rebills, performing VMRS coding and costing, managing purchase-order inquiries, and responding to overflow calls. The role requires accurate high-volume data entry, attention to detail, and communication with service providers and internal teams.
Top Skills:
TmcareVmrs
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Supervise a roadside transportation dispatch team, ensuring timely dispatches, strong call-center performance, operational efficiency, policy compliance, and high service standards. Coach and develop employees, motivate breakdown specialists, handle escalated customer events, manage schedules, and adjust priorities to maintain effective operations.
Top Skills:
MS Office
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
