Deploys and operates AI chatbot infrastructure on Azure, focusing on scalability, reliability, automation, monitoring, cost optimization, and continuous delivery. Responsibilities include building CI/CD pipelines, provisioning infrastructure with ARM, Bicep, or Terraform, managing containers and Azure services, supporting production systems, and improving security and performance. The role also involves collaboration, troubleshooting, documentation, and occasional on-call support.
As a DevOps Engineer, you will be responsible for the deployment and operation of our AI programs. This position is responsible for supporting & building Scalability, performance, and reliability of the application infrastructure at an Enterprise level. This position ensures a focus on automation, efficiency, and continuous delivery initiatives across a range of platforms and programs, with Azure DevOps Services as the common thread throughout.
Location: 100% remote ONLY LATAM. Working hours are based on the US Central or Eastern Time Zone.
*Opening not available for the US or Europe.
About us:
Abstra is a fast-growing, Nearshore Tech Talent services company, providing top Latin American tech talent to U.S. companies and beyond. Founded by U.S.-bred engineers with over 15 years of experience, Abstra specializes in sourcing skilled professionals across a wide range of technologies to meet our clients’ needs, driving innovation and efficiency.
Key responsibilities:
- Participate in design discussions, looking for opportunities to apply DevOps practices and philosophies.
- As a scrum team member, learn and implement DevOps concepts, Continuous Integration and Deployment (CI/CD), Infrastructure as Code, Cloud Deployment, Automation, Configuration Management, and much more for AI chatbot applications.
- Continuously collaborate with team(s) to evaluate monitoring and performance of the environment.
- Identify opportunities to automate software builds and deployments and help streamline the development process.
- Automate infrastructure provisioning using Azure Resource Manager (ARM) templates, Bicep, or Terraform (with Azure provider).
- Monitor and optimize Azure resources for performance, scalability, and cost efficiency.
- As a member of the DevOps community, assist in the research of new tools/technology solutions/processes to help evolve our environment and software delivery.
- Provide production support for applications and infrastructure during business hours and on call.
- Adhere to a commitment of protecting and securing all client data held, ensuring against unauthorized access and/or improper transmission of information that could result in harm to a client.
- Follow the I-Client philosophy and the core values of People Matter, Quality First and Integrity Always®. This should be visible in your actions on a day-to-day basis, showing your support for their organizational culture.
Requirements:
- At least 5 years of hands-on experience working as a DevOps Engineer or similar role.
- Deep understanding of Azure DevOps Pipelines across a range of deployments.
- Experience deploying, monitoring, and managing AI chatbots using Azure OpenAI Service.
- Understanding of containerization, Docker & Kubernetes is required.
- Experience with Azure Cognitive Services, Azure Functions, and Logic Apps for chatbot orchestration and automation.
- Familiarity with prompt engineering, model lifecycle management, and integration of LLMs in production environments.
- Understanding of Event-Driven architecture.
- Experience with Continuous Integration/Continuous Delivery in Windows/Linux environments.
- Experience automating with scripting languages such as PowerShell/Bash in Windows/Linux.
- Expertise with the Microsoft technology stack.
- Some understanding of networking, load balancing, caching, security, config, and certificate management.
- Must be a team player who understands the importance of teamwork, collaboration, and open communication.
- Must possess strong analytical, troubleshooting and technical documentation skills.
- Understanding of distributed systems or an enterprise background.
- Strong attention to detail.
Nice to Have Skills:
- Familiarity with NewRelic.
- Experience with Python.
- Experience with Test Driven Development (TDD) practices with an automated testing framework.
- Experience with Agile/Scrum.
- Experience with MongoDB.
- Experience with Microsoft SQL Server.
What We Offer:
- Flexible working hours and remote work options.
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
- The chance to work on impactful projects with a talented team.
- Excellent compensation in USD.
- Hardware and software setup.
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