Associate Director - Risk Management

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

Turner & Townsend seeks an Associate Director of Risk Management to join our team to lead risk management services for key client accounts and support the growth of risk management services for our business.  

Responsibilities:   

• Maintain visibility of threat/opportunity trigger points to facilitate risk cost profiling, timely drawdown of risk budget or retirement of threat/opportunity. 

• Use risk data to inform investment planning.                                                      

• Monitor overall risk exposure and assess against the remaining risk budget. 

• Work with contractors to assess contractor held risks and their views on client held risks that impact upon them.                             

• Produce risk reports as required, in a timely manner, to support the effective communication of threat & opportunity status.                                            

• Conduct quantitative risk assessment (cost and schedule) to inform project contingency levels. 

• Ensure the delivery of best practice risk management activities and report to the Head of Department.  

• Initiate a proactive approach to the review, development and improvement of the risk management service to the client. 

• Undertake end-to-end project risk management practice on multiple projects/programs. 

• Undertake the creation of risk management plans and processes in adherence to client requirements, processes, policies and frameworks. 

• Lead workshops with a broad range of internal and external stakeholders.   

• Conduct risk reviews at regular intervals, identify and analyze, determine response plans, ensure that project and program risk profiles are being monitored and reported. 

• Lead and run a comprehensive schedule and cost qualitative risk assessment (QCRA & QSRA) process is delivered. 

• Establish integration of the risk management function within the program and project controls team, with direct touch points to cost and schedule management, change control, and reporting. 

• Work proactively and collaboratively with program and project control teams so as to eliminate redundancies and identify opportunities for improvement. 

• Provide opportunities to facilitate the transfer of knowledge within the immediate risk team, to the greater project controls team and to the client. 

• The transfer of knowledge may include informal one-one-one discussions with client stakeholders and more formal presentations to clients and colleagues. 

• Create value stream mapping to quantify pain points and develop solutions to minimize waste (both in terms of speed and cost). 

• Create improved operating procedures and best practices for wider use in the client organization to reduce turnaround times, amendments and queries. 

• Aligns recommendations to the respective needs of each project, delivery type, contract models and phase of contract negotiation. 

• Collaborate on the supplier performance management program including the collection of performance metrics and tracking of supplier improvement action plans.    

• Demonstrate a level of support to expert witnesses in arbitral or ligation processes. 

• Lead, manage, and carryout construction stage contract and claims management. 

• Provide strategic, critical and professional advice on contractual issues. 

• Carry out assessment of contractual claims in accordance with the contract. 

• Provide strategic and contractual advice on disputes and related resolution issues. 

• Evaluate delay recovery measures. 

• Carry out change management and construction stage cost control. 

• Supervise the measurement and valuation of completed works and variations. 

• Manage the settlement of final accounts with contractors. 

• Perform all other pertinent contract management and administration tasks with a view to achieving project completion on time and within budget.  

• Prepare and support bid proposals and work closely alongside Senior Management and the wider Turner & Townsend team. 

• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.   

• Bachelor’s degree in construction management, cost management, quantity surveying, engineering or field related to construction.  

• Graduate degree in quantity surveying, cost management, construction management, or engineering is preferred.  

• 10+ years of relevant risk management or risk program controls experience.  

• 2+ years managing high performing risk management services and teams in a consulting environment.  

• Deep knowledge and experience with risk identification facilitation and techniques. 

• Strong communication, analytical and negotiation skills. 

• Has conducted risk management training sessions. 

• In-depth understanding of construction contracts, commercials models and delivery methods. 

• Proficient in process mapping, root causes analysis, problem solving, and value-stream mapping. 

• Familiarity with web-based database tools – ARM, Predict, Tableau.        

• Highly self-motivated, analytical, and customer centric.  

• Excellent interpersonal skills, including great communication. 

• Ability to demonstrate collaborative behaviors. 

• Organized and thorough individuals. 

• Experience in the formulation, setting up, procurement and contract administration of target cost contracts will be an added advantage. 

• Demonstrates excellent presentation, verbal, written, organizational and communication skills. 

*On-site presence and requirements may change depending on our client's needs* 

Turner & Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan, please email [email protected].  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at 713-457-9400 or [email protected].  This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.

Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $165,000 annually and the maximum salary for the position is $185,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. 

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