AML QC Analyst II

ABOUT US

Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation.

At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you.

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OVERVIEW

The AML QC Team will focus on conducting Quality Control (QC) reviews on the outcomes of triaged AML alerts and completed AML investigations; the QC team is responsible for filing any necessary Suspicious Activity Reports (SARs) to the Financial Crimes Enforcement Network (FinCEN). The AML QC team ensures adherence to internal bank policies as well as regulatory requirements pertaining to Bank Secrecy Act/Anti Money Laundering and the Office of Foreign Assets Control (BSA/AML & OFAC). The AML QC Analyst II is responsible for conducting ongoing, scheduled QC reviews for Coastal Community Bank’s (CCB) AML functions, maintaining a high degree of productivity and accuracy in reviews and filings, may be tapped for special projects, and is encouraged to suggest enhancements to team processes. This position may include assisting with periodic quantitative and qualitative analysis of the AML documentation needed across all business lines for customers, products, services, and channels.

RESPONSIBILITIES TO INCLUDE

• Conduct Quality Control audits on team workflow processes and their timeliness, and prepare summaries for management team regarding QC reviews, including observations and recommendations.

• Process cases with an increased complexity level such as fraud rings, high dollar, high risk cases independently.

• Identify trends and/or typologies within QC reviews of deficiencies in the AML review and documentation process, and recommend enhancements based on trends in QC data.

• Maintain knowledge of Banking products and services including those considered complex or High Risk such as Money Service Businesses (MSBs), Private ATM owners, Marijuana Related Businesses (MRBs); as well as knowledge of current and former Banking as a Service (BaaS) partners and their relevant products and services.

• May partner with the AML QC Manager and Risk Operations leadership on the development of written procedures and processes to ensure completion of required tasks. May assist in the development of enterprise-wide policies, procedures and required risk assessments.

• Follow all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

• Support Financial Crimes Compliance projects as requested.

• Shadow and support more junior analysts as needed.

• Adhere to defined SLA timelines.

• Provide internal service in accordance with Coastal Core Values.

QUALIFICATIONS

• Strong knowledge of Bank Secrecy Act, USA Patriot Act, OFAC and related regulations.

• Ability to explain BSA concepts with confidence: AML, Customer Information Program (CIP), KYC, Customer Due Diligence (CDD), EDD, OFAC, Suspicious Activity Reporting (SAR).

• Ability to organize, analyze and interpret data to explain complex irregularities or trends.

• Ability to develop, create and improve systems, structures, and processes.

• Ability to observe strict confidentiality requirements.

• Strong analytical skills and ability to resolve complex problems with minimum guidance.

• Strong attention to detail and accuracy, strong research skills from all available sources.

• Effective time management, planning and organizational skills.

• Ability to manage multiple tasks/projects and deadlines simultaneously.

• Is a self-starter that requires little to no prompting from supervisors.

• Strong verbal and written communication skills.

• Intermediate Excel capabilities.

EDUCATION/EXPERIENCE

• 3-5 years of previous financial institution with a significant emphasis in the area of anti-money laundering compliance, consumer compliance, audit/bank operations and/or equivalent experience.

• 2-4 years of experience in audit, quality control/quality assurance preferred, or equivalent experience.

• Certified Anti Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), or other relevant certification.

• Advanced knowledge of the Bank Secrecy Act, USA PATRIOT Act, Office of Foreign Assets Control requirements.

• Ability to develop and/or enhance AML operating processes to achieve high levels of effectiveness, to include SAR filing.

• Experience with Microsoft suite of products to include Outlook, Word and Excel.

• Intermediate Excel capabilities.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.

• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.

• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.

• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.

• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.

• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.

BENEFITS WE OFFER

We’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include:

• Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.

• Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.

• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.

• Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly.

• Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.

• Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury.

• Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.

• 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.

• Paid Time Off: Generous vacation and sick leave policies to support your time away from work.

• Holidays: Enjoy 11 paid holidays throughout the year.

Check out our benefits on our careers site!!

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to:

• Sit for extended periods of time.

• Stand for extended periods of time.

• Perform repetitive finger, hand, and arm movement.

• Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc.

• View and read computer screens for extended periods.

• Occasionally stoop, kneel, crouch, or crawl.

• Occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.