Jobs at Coastal Financial Corporation

Triage transaction-monitoring alerts, conduct basic AML investigations, review customer and transaction data, document cases, and assist with SAR preparation. Apply BSA/AML regulations and internal procedures, meet service-level and quality standards, collaborate across teams, maintain confidentiality, and participate in training and process improvement.

Reviews, drafts, and tracks customer and regulatory complaint responses for the bank and fintech partners. The role maintains complaint records in a GRC tool, monitors deadlines, identifies root causes and trends, escalates complex cases, supports audits and regulatory requests, and applies consumer financial protection regulations including Reg E, UDAAP, FACTA, Reg Z, Reg B, and FCRA.