Each engagement is connected to business value and implementation goals, with success defined by delivering reliable, usable solutions. Once implemented, solutions are transitioned to the appropriate business teams with supporting documentation, training materials, and handoff guidance.
This is a visible, hands-on role for someone who thrives at the intersection of enterprise systems, AI, and practical business process improvement.
What You'll Do
Support Discovery Sessions: Partner with business process owners and cross-functional stakeholders to identify, clarify, and scope automation opportunities with clear business value.
Design & Build Agentic Workflows: Design and implement intelligent, multi-step agentic automation solutions using tools such as Microsoft Copilot Agents, Agent Foundry, Copilot Studio, Atlassian Rovo, Claude, and GitHub Copilot Agents, with guidance on architecture and standards from senior AI technology leaders.
Drive Documentation, Training & Change Management: Ensure every solution comes with the documentation, user training, and change management plan needed for a successful handover to the business line.
Stay Current on AI Automation: Keep informed on the evolving AI automation landscape and share relevant tools, frameworks, and practices that may improve project delivery.
Follow AI Governance Processes: Apply Merative's AI Governance processes and support preparation of materials needed for responsible, compliant review and deployment of AI solutions.
Collaborate on Security & Operations: Work with CISO, IT Operations, and AI CoE partners to ensure agentic solutions align with established security, cost management, and operational standards.
Contribute to Reusable Patterns: Document lessons learned, implementation approaches, and reusable components that can improve quality and efficiency across future automation projects.
What You'll Need (Required Qualifications)
5–10 years of experience designing and implementing enterprise back-end systems.
2+ years of experience in workflow automation, process automation, or systems integration.
2+ years of hands-on experience applying modern agentic AI automation in production or near-production environments.
Demonstrated experience designing and deploying Microsoft Copilot Agents (including Agent Foundry and Copilot Studio).
Strong working knowledge of the Microsoft M365 suite, Microsoft Azure Cloud, Microsoft Fabric, and Microsoft Lake services.
Ability to translate technical capabilities into clear business value and communicate effectively with both technical and non-technical stakeholders.
Strong communication and presentation skills, with the ability to clearly explain technical work, project status, and business value to technical and non-technical audiences.
A collaborative, team-first mindset with a proven track record of working across functions and business lines.
Nice to Have (Preferred Qualifications)
Experience with Atlassian tools including Jira and Confluence for project tracking and documentation.
Familiarity with GitHub and GitHub Copilot Agents for code-based automation and collaboration.
Experience with Atlassian Rovo or similar enterprise AI assistants.
Exposure to Claude (Anthropic) or other LLM-based agent platforms.
Experience working within formal AI governance or compliance frameworks.
Background in healthcare technology, data analytics, or regulated industries.
Compensation
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max :
$152,440.00 - $228,660.00 (USD)Benefits
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
Remote first / work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Paid leave benefits
Health, dental, and vision insurance
401k retirement savings plan
Infertility benefits
Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
