AD, Product Management

Job Description:
We are hiring fantastic humans, and we hope that includes you!
Are you looking for more than just a job? At Chewy, you'll find yourself on a career path alongside other incredible people-like yourself. You'll join a team that values everything you do, who you are, and the goals you've set for your career. We want to give you the opportunity to grow, earn competitive pay, and be happy while you, do it. Sounds simple, but we love it.
Our Opportunity:
Chewy is hiring an Associate Director of Product Management to help us redefine the Pharmacy operational workflows to improve customer delivery experience while ensuring compliance, quality care and drive operational efficiency. You will develop the product roadmap and lead a group of product and program managers to translate business needs into requirements for product designers and engineers. You will track important metrics and monitor trends from production usage to guide ongoing improvements.

What You'll Do:

• Define Product Strategy & Roadmap: Understand pharmacy needs, industry trends, customer difficulties, and business goals to build a compelling vision and strategy for pharmacy-related products and services
• Operations Optimization: Identify inefficiencies and challenges within pharmacy operations (workflows, systems, processes) and translate these into actionable product requirements and solutions
• Product Development & Launch: Lead the product development lifecycle from ideation to launch and beyond, collaborating with engineering, build, and other teams to deliver high-quality solutions
• Partner Management: Engage effectively with internal teams (e.g., leadership, client services, engineering, legal, compliance) and external partners (e.g., healthcare providers, customers, regulators) to gather feedback, communicate product plans, and drive adoption
• Compliance & Risk Management: Ensure that products and operations adhere to all relevant regulations and standards, state pharmacy laws, and federal guidelines
• Performance Monitoring & Analysis: Define and track critical metrics to measure product success, analyze data for insights, and identify areas for continuous improvement
• Team Leadership & Development: Manage and mentor a team of product managers, business analysts, or other specialists, encouraging their professional growth

What You'll Need:

• 8+ years of digital product management or a comparable domain
• BS in Computer Science, Engineering, Business, or an equivalent area, or equivalent experience
• Demonstrated history of successful direct people leadership experience
• Direct experience working with health information management tech
• Demonstrated ability to conceptualize, develop, deliver and scale products or services that deliver measurable customer & business benefit
• Proven track record of delivering projects from start to finish, both through a team and as individual contributor
• Comfortable with the "storytelling" of product, crafting of a vision that speaks to a customer based on qualitative data and backed by quantitative data + customer insights
• Excellent written and verbal communication skills, strong sense of ownership, urgency and drive, and a collaborative work style
• Excellent analytical abilities with demonstrated experience turning data into actionable insights
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Position may require travel

Bonus:

• Healthcare experience
• E-commerce experience

Hub Locations & Work Arrangement

• Locations: Bellevue, WA | Boston, MA
• Hybrid Model: 3-4 days per week in your local hub office
• Remote: This role is not eligible for remote work

The base salary range for this role is $166,000 - $265,500.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.