Accounts Receivable Supervisor

Key Responsibilities:
            Managing the AR Team:

• • Build a strong AR Team by hiring and analyzing new staff members.
  • Supervise and train accounts receivable clerks or specialists.
  • Assign tasks, set goals, and monitor team performance.

• • Ensure that customer invoices are issued correctly and on time.
  • Monitor a variety of billing portals for accuracy in invoicing and reconcile any discrepancies.

• • Develop and enforce collection policies and procedures.
  • Contact customers with overdue accounts and negotiate payment arrangements.
  • Escalate severely overdue accounts to collections agencies or legal action if needed.

• • Oversee the accurate posting of incoming payments to customer accounts.
  • Ensure proper handling of partial payments, discounts, and chargebacks.

• • Address and resolve disputes related to billing or payments.
  • Maintain positive relationships with customers while enforcing payment terms.

• • Monitor aging reports (A/R aging) to track unpaid invoices.
  • Analyze data to identify trends, risks, and opportunities to improve cash flow.
  • Prepare reports for senior management on collections performance and AR aging.

• • Implement systems or procedures to streamline AR processes.
  • Ensure compliance with relevant laws, accounting standards, and internal policies.

• Excellent English oral and written communication skills with the ability to present information effectively and efficiently.
• Billing Portals and Oracle experience preferred.
• Ability to learn specialized software programs and navigate company databases

• Great knowledge of Microsoft Office (Word, Outlook, Excel}  
  • ​​​​​​​​​​​​​​V-look ups, pivot table skills required
• Ability to work in a fast-paced environment and interface well with field personnel, managers, and customers.
• Proven ability to multi-task and manage timelines and deadlines.
• Ability to work independently with minimum supervision.
• Experience and Education: Minimum 5 years’ experience in Accounts Receivable and 3 years in managing and hiring new staff. Bachelor’s degree in business, finance, or accounting experience a plus.

• Vision correctable to 20/20
• Finger dexterity for keyboarding and computer usage
• Ability to sit and stay focused for long periods of time