The Account Manager collaborates with engineering and business development teams to manage customer accounts, ensure contract finalization, and maintain long-term relationships, aiming for customer value delivery.
Via Separations is a Boston-area startup dedicated to enabling process efficiency and intensification for the industrial sector. In 2024, Via delivered its first commercial facility and changed the narrative around market-driven energy technologies that drive value for industrial customers. At the intersection of engineering, society, and impact, our team is passionate about making a difference and building the technology and organization to do it. We are a fast-paced, interdisciplinary team backed by leading venture capital firms, and we are looking to add talented, mission-driven people to our cohort.
We are passionate about transformative impact, optimistic about scientific progress, and unafraid of hard problems. We believe that our people are our unfair advantage, and drive our mission forward. We embrace the diversity of our team for creative solutions and believe the best ideas come from the intersection of disciplines and perspectives. We want you to join us!
Role Description
The Account Manager will collaborate with a multidisciplinary team of engineers and partners to continue delivering innovative solutions for our customers and late-stage development projects. In this role, you will support the business development team in finalizing contracts, transitioning accounts from prospects to customers, and maintaining long-term business relationships. You will work closely with engineering, operations, and R&D teams to ensure our customers achieve the value-oriented experience we strive to deliver. This position offers significant growth potential as Via continues to expand, scale systems, and broaden its impact.
Responsibilities Include:
- Collaborate with the engineering team to drive projects from contracting to completion while maintaining long term relationships with customer sites.
- Ensure customer specifications are communicated to the engineering team and appropriately accounted for in the design of the system.
- Collaborate with engineering and business development to calculate value propositions for customer projects.
- Communicate status updates to the customer to ensure understanding and maintain alignment on project goals.
The ideal candidate will have most, if not all, of these qualifications
- 3+ years of experience in a heavy industrial setting, preferably within a target vertical (pulp and paper, oil and gas refining, or chemical manufacturing)
- Previous sales or account management experience preferred but not required
- Ability to thrive in a collaborative yet informally structured environment.
- Ability to perform activities such as typing, standing, stooping or sitting for extended periods
- Willingness to travel up to 50% for this role with occasional work required nights/weekends
- U.S. work authorization is required for this role.
We Offer:
- Competitive compensation package, including equity options
- Medical, Dental & Vision Insurance
- Disability & Life Insurance
- 401(k)
- 12 weeks paid Family Leave
- Flexible PTO
- Paid time off for Company holidays
- Free access to our office's brand new fitness center
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. Via may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role!
At Via, we value and prioritize diversity of thought, access, and experiences, and are an equal opportunity employer by choice. We consider all qualified applicants equally for employment. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Via Separations Boston, Massachusetts, USA Office
165 Dexter Avenue,, Boston, MA, United States, 02472
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