National Key Account Manager

JOB TITLE: National Key Account Manager

LOCATION: Massachusetts

REPORTS TO: Director of Key Accounts

The Company:

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution. 

Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient.

Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them.

Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion.

With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it. (https://www.cbinsights.com/research-unicorn-companies)

The Role:

We are looking for a National Key Account Manager to help us manage our Enterprise DSO Partners’ relationships and business. This role is pivotal in both launching Sunbit’s product with new partners and expanding adoption and driving growth with existing accounts.

You will need to cultivate strong relationships across all levels of your partners’ organizations, including the C-Suite, Regional Managers and Dental Practices Office Managers. You demonstrate sales and account management leadership and possess a strong business acumen. In this role, you will also lead a team of internal stakeholders to drive growth and various initiatives at the ground level.

The position requires 50% travel for in-person meetings with executive leadership and partner teams and sites.

What You'll Own:

• Own the impact of a Book of Business by developing comprehensive, strategic and measurable business plans for each DSO partner
• Provide executive reporting and quarterly business reviews for C-Suite DSO executives and drive change within their organization
• Understand the dental industry and provide strategic insight and critical feedback (partner needs, market perceptions, industry trends, etc.) to Sunbit leadership and internal teams
• Travel and attend industry events and conferences as needed

What You Bring to the Table:

• Bachelor’s degree OR equivalent training in business or sales management (MBA preferred)
• 5+ years of experience in dental or medical device sales or account management (DSO experience preferred)
• Proven success in a partner facing role, which includes executive leadership
• Strong analytical skills; ability to use data to make recommendations and drive change.
• Ability to work independently and collaboratively.
• Ability to multi-task and work within a deadline- driven work environment.
• Effective leadership and executive level relationship building skills.
• Excellent time management, communication, critical thinking, presentation and organizational skills.
• Mastery of Microsoft tools (PowerPoint, Excel, Word) and project management skills.

The Perks:

• Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024), #161 on Deloitte Technology Fast 500 list
• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Unlimited PTO
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching 
• Cell Phone Stipend 
• Team based strategic planning + Team owned deliverables

Core Values for Success at Sunbit:

• Serve others before self - Service oriented mindset 
• Own the impact - Maintain and build our relationships with our top 20% accounts 
• Connect genuinely - Effectively connect with merchants and be a proud Sunbit ambassador 
• Act fast - Respond to merchants, clients, and internal team members in a timely manner
• Include always - Work closely with team and actively welcome peers within the organization
• Innovate for good - Help our current and prospective merchants utilize Sunbit’s innovative technology to help patients and customers alike

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

Recruitment Fraud Disclaimer

We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made.

If something feels suspicious, please contact us at [email protected] to confirm. We ask that you contact [email protected] only about potential instances of fraud. [email protected] does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to [email protected] directly, and your email about your application will be deleted from our systems.

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