Jobs at Staples

Supports complex healthcare print opportunities from discovery through implementation readiness. Gathers business, operational, technical, and fulfillment requirements; evaluates DAM integrations; documents workflows and future-state needs; analyzes customer data for savings and standardization; coordinates cross-functional teams; identifies implementation risks and dependencies; and develops readiness documentation with milestones, ownership, approvals, and timelines.

Leads a team evaluating healthcare print and document management opportunities. Establishes operational assessment frameworks, develops scalable workflows and implementation plans, directs financial modeling and pricing analysis, monitors KPIs, and governs data integrity and operational controls. Partners cross-functionally with Sales, Finance, Sourcing, Project Management, Operations, Inventory, Product Development, and Compliance teams to support profitable growth, onboarding, and implementation success.

Develops visual concepts, creative assets, and integrated campaigns across digital, print, retail, social, email, and customer-facing channels. Translates briefs and customer insights into brand-aligned communications, presents recommendations, collaborates with cross-functional teams, manages multiple deadlines, and explores emerging design technologies and AI-enabled creative tools.

Own strategic corporate client relationships, grow sales and margins, lead account planning, negotiate contract extensions, and coordinate internal teams supporting client needs. Conduct executive presentations, business reviews, and strategic discussions while managing sales budgets and ensuring contract compliance. Travel to key locations to promote services and drive revenue across Staples Promotional Products lines of business.

Monitors, investigates, and responds to complex cybersecurity threats, incidents, and vulnerabilities. Develops security policies, controls, and procedures; conducts assessments, audits, and vulnerability testing; supports compliance and incident response; researches emerging threats; and recommends security improvements. Serves as a cybersecurity subject matter expert, partners with enterprise teams, and mentors junior cybersecurity staff.

Prepares journal entries, reconciles balance sheet accounts, supports month-end close and audits, maintains accounting controls, and improves processes. Partners with Store Operations, Loss Prevention, and Finance teams to resolve inventory issues, analyze accounts, and support financial reporting for retail businesses.

Owns SEO optimization and product management for Staples’ print and eCommerce experiences. Defines roadmaps, manages backlogs, translates customer and business needs into requirements, and partners with engineering, UX, analytics, and business teams. Evaluates technical SEO, AI-driven search, site structure, product data, and search performance. Uses analytics, experimentation, KPIs, and stakeholder feedback to prioritize improvements, manage delivery risks, and enhance customer experience, organic visibility, traffic, rankings, and revenue.

Drive digital analytics supporting B2C and B2B eCommerce strategy. Analyze data, build self-service BI dashboards, evaluate experiments, monitor key metrics, and deliver actionable insights to senior stakeholders. Lead cross-functional analytics projects, communicate complex findings to nontechnical audiences, and mentor junior analysts. The role requires advanced SQL, Power BI, statistical testing, predictive modeling, and experience working with relational and big data structures.

Build and deploy AI-enabled solutions for Marketplace operations and commercial challenges. Identify opportunities, frame ambiguous business problems, develop prototypes using enterprise data and AI/LLM tools, validate business value, and transition successful solutions into production. Partner with business, product, technology, and data teams; drive adoption, measure outcomes, coordinate initiatives, mentor team members, and enhance reusable platforms and frameworks.

Software engineering interns will support AI search, frontend UI, or backend e-commerce development. Responsibilities include coding, testing, API integration, machine learning and NLP support, performance optimization, collaboration, research, and solving software problems. Candidates should be pursuing a relevant bachelor’s degree and have foundational programming knowledge. Depending on the position, familiarity with React, Node.js, Java, Python, machine learning libraries, search platforms, databases, or big data tools is beneficial.

Leads enterprise telecommunications operations, including voice, unified communications, contact center platforms, telecom expense management, carrier relationships, vendors, incidents, upgrades, and service delivery. Manages technical staff and cross-functional partners while overseeing budgets, invoices, reporting, performance metrics, cost optimization, system reliability, and lifecycle modernization across multi-site business locations.

Build an end-to-end marketplace platform feature with mentorship, including Java and Spring Boot REST APIs, React and TypeScript interfaces, database updates, SQL queries, testing, debugging, code reviews, CI/CD, and release activities. The intern will work with PostgreSQL, Snowflake, Jenkins, and Azure Kubernetes, then demonstrate the completed project to technical and business partners.

Administer and engineer enterprise observability platforms spanning infrastructure, applications, cloud resources, and telemetry. Lead technical onboarding, monitoring design, alerting, dashboards, automation, integrations, troubleshooting, capacity planning, licensing optimization, upgrades, and migrations. Establish standards and documentation, collaborate with vendors and procurement, and mentor engineers. The role requires strong systems thinking, cloud and production support experience, scripting or infrastructure-as-code expertise, and the ability to resolve complex reliability and performance issues.

Designs and develops scalable full-stack eCommerce platforms using Java, Spring Boot, React, and TypeScript. Leads microservices and micro-frontend architecture, cloud-hosted platforms, distributed data and messaging solutions, streaming and batch pipelines, payment integrations, performance optimization, accessibility, and PCI-DSS compliance. Provides technical leadership, mentoring, architecture guidance, code reviews, documentation, and cross-functional collaboration.

Leads the strategy, roadmap, evolution, and enterprise scaling of AI/ML platforms, GenAI tooling, agent frameworks, and shared infrastructure. Partners with engineering, security, architecture, product, and business teams to deliver secure, reliable, governed, and cost-effective AI capabilities. Establishes platform standards, guardrails, success metrics, and responsible AI practices while managing vendors and accelerating production AI adoption across the organization.

Leads enterprise architecture and technical design for contact center modernization into an AI-first operating model. Defines cloud, application, integration, API, data, and AI architectures; evaluates technologies; governs APIs and event-driven systems; designs AI agents, copilots, RAG solutions, and omnichannel customer service integrations. Guides proofs of concept, architecture reviews, implementation, governance, and modernization while mentoring architects and engineers.

Drive organic search visibility and growth across Staples websites through on-page and technical SEO, keyword research, content optimization, technical audits, performance analysis, and actionable recommendations. Collaborate with product, content, UX, engineering, analytics, and marketing teams to implement scalable SEO improvements, validate technical requirements, report results, and adapt strategies to search trends and algorithm updates.

Supports and improves print production equipment, systems, workflows, and service programs across Staples’ network. Responsibilities include coordinating equipment and software testing, deployments, pilots, user acceptance testing, vendor collaboration, production laboratory maintenance, item master data audits, reporting, documentation, and process improvement initiatives. The role works cross-functionally with store operations, IT, suppliers, and leadership to improve efficiency, reduce costs, resolve operational issues, and support new production technologies.

Leads Amazon Marketplace growth and profitability by analyzing marketplace economics, P&L, pricing, assortment, fulfillment, inventory, and customer metrics. Develops growth strategies, financial models, dashboards, and business cases; optimizes FBA, SFP, and FBM operations; and leads cross-functional initiatives across merchandising, supply chain, finance, marketing, and catalog teams. Advises senior leaders, resolves compliance and seller-performance issues, and provides marketplace expertise and mentorship.

Manage general, auto, premises, product, and casualty liability claims from investigation through resolution. Evaluate liability, damages, reserves, litigation, risk transfer, coverage, and subrogation opportunities. Coordinate with TPAs, insurers, defense counsel, brokers, and internal stakeholders; maintain claim records and reporting in the RMIS. Monitor claim trends, support actuarial reviews, improve claims processes, and provide technical guidance to Claims Associates.