Jobs at Resend

Serve as front-line technical support for developers: debug and ship scoped fixes, improve automation and AI support, create guides, advocate customer needs, and scale support processes to reduce recurring tickets.

Provide front-line technical support for developer customers: debug and ship fixes, convert recurring issues into permanent solutions (docs, product changes, agent improvements), train and refine AI support agent, create guides, proactively build customer relationships, and advocate customer needs across the company.

Own the acquisition funnel end-to-end: measure channels, run experiments, optimize free-to-paid conversion, improve landing pages (SEO/AEO/GEO), evaluate paid spend, and amplify product launches to drive developer adoption.

As a Product Engineer at Resend, you will enhance the core product experience by combining frontend and backend skills, collaborating with teams to ship high-quality solutions, and focusing on UX and product quality.

As a Deliverability Engineer, you will enhance the core email sending capabilities, ensuring transactional and marketing emails are effectively delivered by managing reputation, diagnosing issues, and building metrics and dashboards.

The Backend Engineer will build and maintain Resend's email transport infrastructure, focusing on SMTP delivery, routing, and system design for high-volume email sending. They will ensure the reliability and observability of the systems while participating in incident response.

In this role, you will define architecture, build email-sending infrastructure, scale databases, and enhance observability while being part of an on-call rotation.