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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead the Customer Agent AI project at Klaviyo, managing engineering teams, defining technical direction, and driving architectural decisions to develop a conversational AI platform.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Own the full sales cycle for Mid-Enterprise accounts: prospecting, discovery, demos, negotiation, and close. Build territory and account strategies, collaborate with Solutions, Customer Success, Product, and Engineering, mentor AE teammates, experiment with AI to streamline workflows, and share market insights to influence product roadmap and drive long-term customer value.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Head of Business Operations leads Klaviyo's strategy and execution, optimizing operational efficiency and ensuring cross-functional alignment during growth phases, with a strong focus on AI integration and culture development.




















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