Jobs at Harris healthcare

Provide technical phone support and document all customer interactions in the ticketing system. Diagnose and fix software issues, install and update applications, databases and OS components, train users, identify revenue and process-improvement opportunities, and report status to the manager while collaborating with Support, Development, Professional Services, and Product teams.

Design, develop, maintain, and enhance SmartCop public-safety applications across the software development lifecycle. Collaborate with cross-functional teams, use C#/.NET and MS SQL Server, consume/develop web services, apply object-oriented design, leverage AI-assisted development tools, participate in code reviews, and follow automated testing and quality-focused practices. Support deployment, troubleshooting, and implementation decisions while meeting North American Central Time collaboration requirements.

Lead DevOps, Platform, and IT teams supporting public-health immunization systems. Remediate legacy infrastructure while designing an operations model for a new platform, manage vendor/tooling contracts and costs, ensure compliance and observability, define metrics and incident processes, and partner with Product, Sales, and Finance to align capacity and pricing.

Investigate and resolve complex customer and production issues across the full product lifecycle. Diagnose legacy systems, design and implement long-term solutions, and help modernize products (Angular/Java) while collaborating with Product, Support, QA, and Engineering. Engage directly with customers, participate in architecture discussions, and improve scalability, maintainability, and user experience.

Design, develop, and maintain MSSQL database solutions and applications. Maintain COBOL production apps, write C# (.NET Core) code, use Python/PowerShell scripting, troubleshoot and optimize performance, participate in code reviews, and adopt AI-enabled tools to improve workflows.

The Administrative Assistant will provide operational support to the Portfolio Leader and Director of Corporate Development, manage data and processes in Salesforce, create high-quality presentations, and assist with internal communication and administrative tasks.

Lead P&L for Sales & Marketing, build and coach a senior quota-carrying sales team, execute aggressive go-to-market and product launches for ambulatory EHR, embed AI across commercial operations, drive data-driven pipeline and forecasting, own marketing/brand strategy, and partner with product for beta programs and customer feedback.

Rotational internship across Customer Support, Product Management, and Customer Success. Provide technical support, manage incidents, improve incident intake and workflows, test support processes, use AI tools and automation, support account management tasks, gather end-user requirements for data pipelines and reporting, analyze source data for quality issues, and create technical documentation.

Develop and enhance GIS capabilities within a core C++ OMS application, configure map services, design cartography, integrate spatial databases, resolve spatial data issues, and collaborate with product teams using Jira and GitHub.

Lead and scale the Client Support organization for a healthcare EHR/PMS vendor. Own strategy, operations, KPIs, automation/AI adoption, cross-functional collaboration, escalation management, budgeting, and people development to improve customer satisfaction and operational efficiency.

Create and execute test plans, cases, and scripts for features, bug fixes, integrations, and releases. Investigate, document, track, and validate defects and customer issues. Communicate release changes and draft release notes. Use AI-assisted tools when appropriate and contribute to QA process and standards improvements.

Perform implementations, training, testing, data conversions, and support for inHANCE products (virtual and onsite). Interpret requirements, configure systems, troubleshoot issues, coordinate projects and data migrations, document work, and collaborate with Professional Services, Support, and Development. Travel up to 25% and leverage AI-enabled tools to improve workflows.

Manage end-to-end software implementation projects including planning, stakeholder communication, resource and financial management, risk mitigation, change management, testing, training, deployment, and transitioning to support. Prepare project plans, proposals, status reports, and run post-implementation reviews while contributing to PMO standards and process improvements. May require nationwide travel and extended schedules.

The M&A professional will support acquisition strategies by conducting research, meeting prospects, analyzing deals, and managing diligence throughout the acquisition lifecycle.

Develop, test, and maintain software components; participate in requirements analysis, design, architecture, integration, and project activities; diagnose and fix bugs; collaborate with architects, designers, and product managers; build scalable REST APIs and work with databases, search technologies, and modern front-end frameworks.