Hagerty
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Hagerty Company Culture & Values
This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.
What's the company culture like at Hagerty?
Strengths in people-first practices, learning investment, and mission alignment are accompanied by concerns about workload intensity, micromanagement in some teams, and perceived gaps between stated values and actions. Together, these dynamics suggest an engaging, community-oriented culture that can vary significantly by role and leader amid operational pressure and organizational change.
Positive Themes About Hagerty
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People-First Culture: Teams are described as inclusive and welcoming, with colleagues caring for one another like family. Remote flexibility, wellness support, and paid community service reinforce a caring environment.
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Learning & Knowledge Sharing: Programs like Hagerty University, tuition support, and open feedback emphasize continuous development. Hands-on automotive experiences and employee groups help people share knowledge and grow.
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Cultural Alignment: A shared passion for car culture and a mission to preserve driving create strong connection and pride. Opportunities to participate in events, restoration, and driving experiences align work with personal interests.
Considerations About Hagerty
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Workload & Burnout: High call volumes, limited breaks, and role-specific pressure in customer-facing teams contribute to exhaustion. Some functions report stress spikes and difficulty maintaining balance.
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High-Pressure & Micromanaging Culture: Accounts of severe micromanagement and constant pressure to hit sales or call metrics undermine autonomy. Expectations in certain roles are portrayed as rigid and metrics-first.
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Inauthentic or Inconsistent Values: Promises to improve pay, benefits, and burnout are often seen as unfulfilled, creating disconnects with the caring culture message. Layoffs and profit-first shifts are perceived to conflict with stated people-first intentions.
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