Top Remote Entry Level Sales Operations Jobs in Boston, MA

Leads customer experience enablement programs for internal customer success and professional services teams. Develops training, onboarding, product content, job aids, assessments, and sales effectiveness strategies. Partners with field leaders and cross-functional stakeholders, supports product launches and events, delivers training through enablement tools, and measures program impact. Requires software sales or enablement experience, preferably in DevOps or open source, with public-sector or regulated-industry exposure.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Owns enablement for Enterprise and Strategic Account Executives by designing coaching programs, playbooks, certifications, battlecards, and sales training. The role focuses on MEDDPICC, complex deal execution, account expansion, executive alignment, negotiation, and objection handling. Responsibilities include analyzing call recordings, tracking ramp and certification metrics, partnering with sales leadership and top performers, and collaborating cross-functionally to translate product launches into field-ready materials.

Own sales enablement and operations across Sales and Forward Deployed teams. Build onboarding, training, playbooks, messaging, coaching, CRM processes, pipeline reporting, forecasting, tooling, and AI-powered workflows. Partner across sales, marketing, product, and GTM engineering to improve rep productivity, deal execution, territory planning, quota setting, and compensation processes.

Supports Enterprise and Strategic Growth sales teams through CRM data management, prospect-list validation, outreach sequence building, account research, reporting, content preparation, scheduling, onboarding, campaign support, and ad hoc coordination. The role is designed as a pathway to sales development representative work.

Provides administrative support to the aftermarket sales team by processing sales and purchase orders, maintaining ERP and CRM records, coordinating vendors, resolving customer and shipping issues, managing returns, supporting accounts receivable and payable tasks, tracking sales and order status, and assisting with inventory, pricing, purchasing, and freight coordination.

Develops and manages renewal pricing calculations, quotes, proposals, and customer follow-up for software service contracts. Maintains accurate customer, asset, and contract data; validates accounts and pricing; supports Customer Success with renewal activities; manages cases, warranty processes, service contract maintenance, rebooking, and data cleanup. Requires strong organization, attention to detail, communication, analytical ability, and cross-functional collaboration.

Coordinates post-sale customer orders from purchase through delivery by managing order maintenance, purchasing, timelines, status updates, and customer communications. Maintains accuracy across multiple orders, supports customer satisfaction, collaborates with internal partners, and identifies process improvements to enhance service and operational efficiency. The role may be remote within the United States or hybrid in Newport News, Virginia.

Supports the sales organization by coordinating proposals, RFPs, RFIs, prequalification materials, sales collateral, meetings, events, training, onboarding, and special projects. The role gathers inputs from cross-functional teams, tracks deadlines, manages deliverables, coordinates with Deal Desk and Marketing, resolves routine obstacles, and ensures sales requests are completed accurately and on time.

Manage government contract vehicles for public and SLED accounts, including negotiations, renewals, modifications, compliance, records, and closeouts. Support sales teams with contract vehicle selection, proposals, bids, pricing, and procurement opportunities. Monitor FAR, DFAR, and related regulations, collaborate with legal, finance, operations, and procurement teams, and recommend contract strategies aligned with market trends and business goals.