Top Remote Entry Level Operations & Support Jobs in Boston, MA

Investigates and processes commercial auto physical damage claims, determines coverage, evaluates losses, establishes reserves, negotiates settlements, and maintains accurate claim documentation. The role communicates extensively with insureds, claimants, agents, and internal teams; prepares or reviews auto damage estimates; and coordinates with appraisal, subrogation, and special investigations teams while identifying potential fraud.

Provides advanced technical support for GitLab deployments serving U.S. government customers in secure, air-gapped, and regulated environments. Investigates Linux, application, infrastructure, and code issues; analyzes logs and performance; develops troubleshooting tools and documentation; partners with Engineering and Product; participates in on-call rotations, customer support, hiring, and process improvement.

Processes and monitors insurance agent appointments, terminations, licensing updates, and demographic changes. Maintains accurate agent records across internal systems and government portals, verifies licensing compliance, supports hierarchy and commission-related setup, protects sensitive information, and communicates with agents, regulators, vendors, and internal teams by phone and email.

Own major Zscaler service incidents from declaration through resolution and post-mortem. Lead cross-functional incident bridges, coordinate engineering, product, support, and regional teams, provide customer and executive updates, author Root Cause Analysis reports, analyze incident trends, and drive preventative improvements. The role supports federal and commercial customers, includes global on-call rotations, and requires U.S. citizenship.

Provides expert support for flight operations, ticketing complexities, booking issues, and escalations. Uses Amadeus GDS and NDC systems to troubleshoot reservations, applies airline policies for changes and irregular operations, and collaborates with airline partners and BPO teams. Leads training, analyzes escalation trends, documents workflows, improves processes, and supports cross-functional initiatives. The role operates on a flexible schedule, including overnight shifts and weekends, within a 24/7 environment.

Provides high-touch business travel consulting and reservation services across air, rail, car rental, hotel, ferry, black car, and charter bookings. Manages client portfolios, applies travel policies, identifies savings, supports online and offline booking tools, maintains service-level agreements, and builds lasting client relationships. The role requires strong business travel knowledge, GDS expertise, exceptional communication, attention to detail, and proficiency with Navan and R&M technology.

Alaffia’s Talent Pool invites candidates interested in future opportunities at its NYC-based healthcare AI startup. Applicants can submit their information and a cover letter describing their motivation and preferred business areas or roles. The talent team will retain profiles and proactively contact candidates when suitable positions become available. The company develops AI-powered copilots and agents to reduce healthcare administrative burden, billing waste, and costs.

Partner with the SVP of Customer Success to improve executive effectiveness and organizational operating rigor. Responsibilities include calendar and meeting management, forecasting and business analytics, executive and board reporting, cross-functional initiative coordination, operating-rhythm management, action tracking, process improvement, and synthesizing data into insights, risks, decisions, and recommendations. The role combines executive support, business operations, project management, and analytical judgment.

Provide expert technical support to enterprise customers by troubleshooting complex MongoDB, database, infrastructure, networking, storage, security, performance, recovery, and scalability issues. Analyze problems across application, database, and storage layers; advise on architecture and production operations; collaborate with product and development teams; contribute to diagnostic and performance tools; and mentor new engineers. This remote role follows a weekend shift after a six-to-nine-month weekday ramp period.

Rubrik invites engineers to join their talent community to be part of a team dedicated to data security, innovation, and inclusion. Candidates should be motivated to tackle challenges and contribute to product development.