Top Remote Senior Business Analyst Jobs in Boston, MA

Leads discovery sessions and translates customer needs into requirements, workflows, user stories, acceptance criteria, test plans, and solution architecture inputs. Facilitates process modeling, functional testing, quality reviews, training, and organizational change management. Partners with customers, architects, technical teams, and stakeholders to solve complex business problems, improve processes, and deliver agile solutions. Mentors junior analysts and supports public-sector health programs when applicable.

Senior Business Systems Analyst to define requirements for agent-facing servicing applications, design integrations/APIs with core banking systems, translate needs into user stories and acceptance criteria, improve agent workflows and productivity, and identify AI/ML opportunities for fraud detection, automation, and operational analytics. Supports testing, validation, and releases.

Leads Salesforce business analysis for client implementations from discovery through deployment. Facilitates workshops, gathers and prioritizes requirements, creates user stories and process documentation, manages backlogs, supports integrations and QA, and serves as the liaison between technical and business stakeholders. The role also manages client relationships, mentors junior analysts, supports training and deliverables, escalates project risks, and responsibly adopts approved AI tools.

Lead analysis and implementation of technology platforms: gather and document business requirements, analyze data for insights, define standards and best practices, design and execute testing, manage projects and timelines, build stakeholder relationships, and deliver presentations on progress and findings.

Leads complex business and systems requirements analysis, stakeholder workshops, process and gap analysis, solution alignment, and continuous improvement. Translates needs into user stories, process flows, wireframes, decision models, and documentation. Partners with product, project, development, and QA teams, supports change management, mentors junior analysts, and establishes business analysis standards. The role is remote and requires significant professional experience, cybersecurity certification, U.S. citizenship, and an active Public Trust clearance.

The Senior Business Analyst supports PACER development by eliciting, analyzing, documenting, and managing business and technical requirements. Responsibilities include writing user stories and acceptance criteria, modeling workflows, developing test plans and cases, coordinating user acceptance testing, validating deliverables, managing risks, supporting product roadmaps, and improving end-to-end processes. The role collaborates with product owners, architects, testers, developers, customers, and stakeholders in an Agile Scrum environment.

Own board-grade analytics deliverables for client engagements by transforming Salesforce pipeline data and BI outputs into executive narratives, presentations, and reusable reporting templates. Analyze pipeline, funnel, and revenue performance; explain variance; write causal commentary; present findings to PE sponsors and executives; and train client teams to maintain deliverables independently.

Provides senior analytical leadership across product areas by translating complex business needs into requirements, user stories, and acceptance criteria. Guides backlog prioritization, release activities, documentation standards, and requirements quality in Azure DevOps. Facilitates stakeholder reviews, resolves scope conflicts, advises product leadership on roadmap risks, and mentors business analysts. Collaborates with engineering and business stakeholders in an Agile/Scrum, Microsoft-based development environment.

Business Analyst responsible for aligning business objectives with ServiceNow capabilities. Gathers and documents requirements, creates user stories and acceptance criteria, supports platform configuration, conducts gap analyses, facilitates solution design and UAT, and assists with Agile ceremonies and backlog management. The role requires collaboration across stakeholders, developers, architects, and delivery teams in a federal IT environment, with emphasis on ServiceNow modules, workflow optimization, data modeling, compliance, and enterprise implementations.

Build and maintain branch network performance reporting, dashboards, semantic models, and analytical datasets using SQL and Alteryx. Translate banker, branch, market, and enterprise data into actionable insights for senior leaders. Lead analytical projects, manage timelines, communicate executive-ready findings, improve reporting processes, and mentor junior analysts. Partner with Distribution and Consumer Bank leadership in a hybrid, primarily onsite environment.

Serve as a senior Scrum Master and agile coach, embedding Scrum values, improving squad maturity, enabling self-organization, removing systemic impediments, and driving continuous improvement. Partner with Product Owners on backlog readiness and value delivery, coach teams and leaders, support predictable outcomes, foster psychological safety, collaborate with other Scrum Masters, and contribute to agile scaling initiatives.

Plan, configure, implement, and support SAP SD/CS within S/4HANA. Manage Order-to-Cash processes, integrate with FI/MM, gather and document requirements, execute testing and UAT, provide L2/L3 support, deliver post-go-live improvements, and train end users while maintaining technical documentation.

Administers and configures the Planview ecosystem, including Portfolios, Enterprise Architecture, AgilePlace, and ProjectPlace. Manages workflows, security, integrations, reporting, data governance, environments, releases, and platform quality. Translates business needs into requirements, supports governance and project intake, troubleshoots complex issues, coordinates testing and releases, analyzes risks and impacts, and mentors business systems analysts. Partners with stakeholders on portfolio, resource, financial, and strategic planning processes.

The Senior Business Analyst gathers and documents commercial insurance requirements, translates business needs for technical teams, and supports software delivery. Responsibilities include facilitating workshops, analyzing processes, defining acceptance criteria, supporting testing and user acceptance testing, coordinating defect resolution, maintaining traceability, reporting project risks and quality metrics, and participating in system design and configuration. The role requires commercial insurance expertise, stakeholder communication, analytical skills, and occasional travel.

Leads Scrum and Kanban ceremonies, manages Jira work across teams, removes impediments, and tracks sprint progress. Analyzes and improves business processes, gathers stakeholder requirements, creates user stories and acceptance criteria, documents workflows in Confluence, and supports data-driven operational improvements. Acts as a liaison between business, technical, data, and operational stakeholders while driving continuous delivery and process efficiency.

Leads end-to-end business process discovery, mapping, governance, optimization, and automation across teams. Designs and delivers Salesforce Health Cloud and Sales Cloud solutions using no-code capabilities, including Flow, data modeling, integrations, security controls, and deployment. Facilitates stakeholder workshops, translates operational needs into scalable solutions, establishes KPIs and SLAs, drives continuous improvement, and serves as a Salesforce Health Cloud subject matter expert.

Supports consumer credit risk teams by translating lending strategies into business rules, scoring configurations, system changes, and decision logic. Responsibilities include model and strategy implementation, documentation, change control, testing, UAT, API and third-party integrations, compliance alignment, discrepancy analysis, and software release support. The role collaborates with Risk, Compliance, Scoring, and Technology teams to improve decisioning processes and ensure regulatory and business requirements are met.

Designs, optimizes, and scales business systems and operational processes across Salesforce, HubSpot, and related technologies. Translates stakeholder needs into requirements, process maps, solution designs, data models, integrations, and acceptance criteria. Leads cross-functional systems initiatives, supports release validation and change management, improves data quality and reporting, and establishes governance and documentation standards. Partners with Revenue Operations, Sales, Customer Success, Marketing, Finance, Product, Engineering, QA, and platform administrators.

Lead presales and delivery as a Salesforce-focused solution architect, shaping architecture and program vision, conducting discovery, documenting business processes, writing user stories and system designs, guiding public sector digital transformations, and serving as a trusted advisor to ensure extendable, mission-aligned solutions.

The Senior Business Analyst will lead discovery and requirements analysis for Lilly Direct, translating business objectives into traceable business, process, functional, nonfunctional, and data documentation. Responsibilities include process and data modeling, stakeholder workshops, impact and risk analysis, backlog refinement, acceptance criteria, change control, testing readiness, and post-launch validation. The role partners with business, product, technology, data, compliance, and Agile delivery teams and requires direct-to-consumer digital pharmacy experience.

Leads ServiceNow implementation projects by gathering requirements, translating business needs into technical designs, and collaborating with development teams. The role supports process analysis, stakeholder engagement, configuration and enhancement efforts, testing, training, documentation, and technical assessments. Candidates need at least three years of ServiceNow or similar implementation experience, an active Secret clearance, SDLC and Agile knowledge, and familiarity with key ServiceNow modules.

Owns Workday Learning, Recruiting, Talent, and Advanced Compensation functionality. Designs, configures, tests, and deploys business processes, security settings, automations, integrations, and AI-enabled workflows. Partners with HR, Finance, IT, and analytics teams to improve processes, reporting, data integrity, compliance, and user experience. Leads requirements gathering, change management, training, release planning, audit support, and system enhancements while providing advanced user support and guidance to junior team members.

Provides senior-level business analysis for health plan enrollment systems and processes. Develops and interprets requirements related to coverage, reimbursement, regulatory changes, and system configuration. Coordinates with health plan teams, corporate operations, leadership, and subject matter experts; monitors policy updates; documents process improvements; supports governance, reporting, implementation, compliance reviews, training, and stakeholder communication.

Lead BI reporting and advanced analytics to optimize marketing campaigns and ROI. Build dashboards, manage multi-source data, ensure data governance, provide actionable insights, mentor juniors, and partner with cross-functional teams to guide strategy.

Analyze performance marketing and subscription-funnel data, including acquisition efficiency, conversion, retention, churn, and customer lifetime value. Build automated Domo dashboards and governed reporting pipelines from multiple data sources. Investigate data anomalies, analyze A/B tests, define KPIs, and communicate insights to executives. Partner with marketing, product, engineering, finance, agencies, and BI contractors while independently executing analytics projects and improving reporting workflows.