Top Remote Entry Level IT Support & Helpdesk Jobs in Boston, MA

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

As a Site Tech, you'll handle setup, maintenance, and troubleshooting of equipment for events, ensure safety, and assist with client support.

Freedom Technology Solutions Group invites applicants for a creative IT career focused on Data Engineering, Business Intelligence, and Software Engineering with growth and innovative culture.

Digital Reporters manage Zoom sessions during remote legal proceedings, assist with technical issues, and ensure accurate transcript capture with a professional demeanor.

Provide first-line IT support for hardware, software, and connectivity issues. Troubleshoot devices, assist with user account management, and help onboard/offboard employees while delivering excellent customer service.

Join a remote-first company focused on customer satisfaction and innovation in IT and Security, by collaborating with motivated team members.

Trace3 seeks general applicants to join their innovative IT solutions team. Roles involve flexibility in a dynamic environment, strong teamwork, and a commitment to continuous improvement and collaboration.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.