Top Payments Operations & Support Jobs in Boston, MA

The Manager of Training & Development is responsible for designing and delivering training programs in Retail Banking, enhancing service quality and client experience, while ensuring compliance with regulations and monitoring performance metrics.

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

The Workday Administrator will manage and optimize the Workday ecosystem, focusing on HCM modules, supporting integrations, security, reporting, and serving as a liaison among HR, Finance, and Engineering to enhance operational efficiency.

The Quality Assurance Specialist II is responsible for designing QA frameworks, analyzing quality issues, and enhancing customer experience through operational excellence. They collaborate with cross-functional teams, lead calibration efforts, and drive data-informed quality improvements across products and services.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The role requires leading customer value initiatives in supply chain design and planning, driving adoption through workshops and relationship management, while mentoring team members and ensuring exceptional customer experience.

The Senior Partnerships Associate will drive partner adoption, revenue expansion, and customer consultations, ensuring successful implementation of partnerships and enhancing client relationships.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The Integration and Transformation Manager drives cross-functional initiatives to improve operational effectiveness and support strategic growth, coordinating transformation programs and leading acquisition integration efforts. The role involves preparing insights and reports for executive leadership and fostering alignment across teams.

The Client Administration Analyst manages onboarding, maintenance, and termination of client accounts, ensuring compliance and effective communication with stakeholders.