Top Fintech Jobs in Boston, MA

Handles inbound calls and warm leads, advises customers on insurance coverage, matches products to their needs, and converts prospects into policyholders. The role includes paid Property and Casualty licensing training, customer relationship management, sales closing, and adherence to remote work and scheduling requirements.

An 11-week data science internship involving research, data gathering and analysis, exploratory and regression analysis, model development and evaluation, and business recommendations. Interns work independently and collaboratively while developing skills in GenAI, machine learning, statistical modeling, and business analytics.

Lead partner-facing acquisition marketing strategy, campaigns, customer journeys, creative development, asset management, budgets, and performance. Manage marketing talent and agency partners while collaborating with sales, analytics, creative, and senior stakeholders. Develop multi-year growth roadmaps, govern marketing investments, use AI and marketing technology, and improve campaign effectiveness through testing and customer insights. The role also advances AI-powered digital asset management and requires strong cross-functional leadership in a complex marketing environment.

Manage deal structuring, pricing, quoting, contract negotiations, and financial oversight throughout the sales process. Partner with sales, legal, finance, revenue, product, and operations teams to support complex deals, enforce commercial policies, optimize revenue and profitability, reduce sales cycle times, and improve deal review processes, metrics, and operational consistency.

Leads applied AI research and strategic direction for foundation models and large-scale machine learning systems. Responsibilities include designing, training, evaluating, validating, and deploying models; advancing research in areas such as LLMs, optimization, self-supervised learning, robustness, and explainability; guiding applied scientists and managers; collaborating with engineering, product, and academic partners; and translating research into scalable customer-facing products.

Lead enterprise technical programs for AI and ML platforms, guiding initiatives from concept through production. Partner with researchers, engineers, product leaders, and cross-functional stakeholders to deliver scalable, reliable, real-time data products and services. Identify technical risks, influence senior leadership, drive execution, mentor TPMs, and help establish the organization’s TPM practice. The role requires experience with distributed systems, cloud architecture, high-scale data platforms, Agile delivery, regulated environments, and complex cross-functional programs.

Conduct applied AI research focused on foundation models, LLM customization, and fine-tuning. Design, train, evaluate, validate, and deploy large-scale models using PyTorch, AWS, Hugging Face, and Lightning. Develop scalable research and platform code, reproduce and extend peer-reviewed work, design controlled experiments, publish findings, and collaborate with data scientists, engineers, and product managers to deliver AI-powered products.

Leads M&A transaction execution, deal sourcing, strategic investments, valuation, financial modeling, due diligence, and executive and board approval materials. Partners with Corporate Strategy and business leaders to assess growth opportunities, leads cross-functional deal teams, and develops analysts through coaching, mentoring, recruiting, and training. Builds trusted relationships with senior stakeholders and contributes to integrated corporate development and strategic intelligence efforts.

Leads MassMutual’s enterprise organizational design and strategic workforce planning capability. Advises senior leaders on operating models, workforce strategy, structure, roles, capabilities, capacity, and organizational effectiveness. Builds governance, frameworks, metrics, and decision-support practices while leading two experts. Partners with HR, Finance, Strategy, Talent, Analytics, and business leaders to translate strategy and data into workforce recommendations, talent actions, and change enablement plans.

Leads second-shift operations for the Federal Reserve’s FedNow instant payment service. Responsibilities include overseeing 24/7/365 service reliability, managing critical incidents, facilitating customer troubleshooting, developing and mentoring analysts, improving operational processes, implementing performance metrics, creating documentation and training, and coordinating with cross-functional teams. The role requires translating strategy into operational plans and driving a world-class customer experience.

Design, build, and operate production AI automations and agentic workflows for Toast’s customer care systems. Integrate LLMs with Salesforce Service Cloud, Amazon Connect, and workflow platforms; develop autonomous actions with human oversight; test, monitor, and improve system reliability, accuracy, latency, and cost. Collaborate with software engineers, Salesforce developers, and care operations stakeholders to translate workflows into scalable intelligent solutions.

Lead the design and delivery of complex distributed systems and high-impact product initiatives for Toast’s Catering & Events platform. Own critical architecture, drive technical strategy, improve scalability and reliability, mentor engineers, establish engineering best practices, and collaborate with Product and Design. The role also involves applying AI tools to improve developer productivity and enable new capabilities.

Own the Talent Acquisition technology stack, including Greenhouse, GoodTime, and BrightHire. Configure systems, manage integrations, permissions, workflows, compliance, releases, reporting, automation, vendors, renewals, and roadmaps. Partner with recruiting, People Systems, Analytics, IT, Security, Legal, Procurement, and Finance to improve processes, data quality, system adoption, and monitoring. Evaluate recruiting technology, document architecture and runbooks, and resolve system issues. The role may eventually build and lead a small team.

Leads the Americas Payment Experience team while handling complex payer inquiries by phone, chat, and email. Serves as an escalation point and payment-product expert, identifies payer experience improvements through data analysis, supports scheduling, training, quality reviews, and team development, and coordinates regional launches and training materials with global stakeholders.

Manages post-closing mortgage servicing and documentation operations, including MERS assignments, collateral custody, releases, document tracking, exception resolution, audits, reporting, and regulatory compliance. Leads direct reports, establishes procedures and SLAs, supports process improvement, coordinates with custodians and vendors, researches collateral issues, and provides operational guidance to business partners. Ensures accurate, timely fulfillment of mortgage documentation requests while meeting investor, state, regulatory, and internal quality requirements.

Execute first-line risk and control monitoring, testing, assessments, and remediation for Treasury and Wholesale Payments products. Maintain risk, control, process, and issue inventories; perform RCSAs; analyze control effectiveness and risk metrics; support audits, governance reporting, and regulatory reviews; and partner with stakeholders to strengthen the operational risk environment.

Develop and manage a wealth management practice by understanding client goals, creating personalized financial plans, and providing investment, insurance, and estate-planning solutions. Build relationships with clients, prospects, referral partners, and internal specialists to generate new business and expand existing accounts. The role is branch-based, collaborative, and focused on serving high-net-worth individuals while achieving commission-based performance goals.

Leads a cloud network engineering team responsible for designing, securing, implementing, and maintaining Azure, hybrid, and on-premises network infrastructure. Oversees architecture, connectivity, reliability, automation, observability, incident response, compliance, and security practices. Manages team performance, work prioritization, mentoring, hiring support, and on-call operations while collaborating with Cloud, DevOps, Security, and application teams.

Leads complex estate and wealth planning engagements for ultra-high-net-worth advisor relationships. Develops tax-aware strategies covering wealth transfer, business succession, charitable giving, liquidity events, and executive compensation. Serves as a subject-matter expert, supports business development, builds strategic partnerships, creates thought leadership content, and collaborates with portfolio design and wealth strategy specialists to improve UHNW client outcomes.