Top Fintech Jobs in Boston, MA

Manage a portfolio of 800+ arbitration matters end-to-end: draft and review pleadings, briefs, discovery, evidentiary submissions, settlement agreements, and assist with courtroom litigation, subpoenas, AI/automation workflows, and general legal/account servicing. Communicate with customers and senior leadership and collaborate with cross-functional teams.

Respond to inbound/outbound customer inquiries via phone and email using Zendesk. Resolve policy issues, process cancellations, rewrites, and renewals; send certificates and policy documents; update account information and payments; manage callbacks and follow-ups; and identify opportunities to improve customer service processes.

Lead a team of Product Managers building financial forecasting platforms for the CFO organization. Define product strategy, governance, and roadmaps; partner with Finance, Data, and Technology; embed with stakeholders to translate needs into prioritized outcomes; mentor product teams and represent portfolio strategy to senior leadership.

Provide client-facing support for business banking clients and Relationship Managers while executing back-office account administration, reconciliations, reporting, data maintenance, and process improvements. Coordinate onboarding, resolve client inquiries, monitor exception reports, prepare audit documentation, and collaborate with cross-functional teams to enhance operational efficiency and controls.

Investigate and process commercial auto physical damage claims within authority limits. Communicate with insureds, claimants, agents and internal teams; determine coverage, set reserves, negotiate settlements, prepare or review damage estimates, document files, and refer for subrogation or fraud as appropriate.

Lead Product Designer for Arc Platform defining blockchain-native user experiences, economic clarity, and reusable design systems. Partner with Product and Engineering, set design direction, mentor designers, and ensure usability, trust, and scalability across platform surfaces.

Build and maintain automated tests and test pipelines, review requirements, champion QA best practices, evaluate and apply AI-assisted testing, configure CI/CD (Jenkins, SonarQube), perform API and performance testing, and collaborate across Agile teams to ensure product quality.

Serve as the on-site partner lead for property management teams during product rollouts. Drive implementation, training, adoption, and change management (including AI integration). Troubleshoot issues, manage multiple concurrent rollouts, build trusted relationships, translate partner feedback to product and account teams, and travel regionally for launches, training, and check-ins.

Lead full outbound sales cycle for mid-market merchants, build and manage pipeline, craft multi-product Square solutions, run discovery/demos/negotiations, forecast in Salesforce, and consistently exceed revenue targets while collaborating cross-functionally.

The Investment Accounting Manager oversees the integrity of accounting data for Investment Controllership, analyzes financial data across companies, and collaborates with teams to improve processes and controls.