Top Fintech Jobs in Boston, MA

Configure, maintain, test, analyze and troubleshoot business application systems for Federal Reserve payment services. Manage customer setups, account/settlement relationships, investigate complex production issues (including cyber incidents), coordinate stakeholders, lead projects and testing, provide training and documentation, and meet SLAs for Fedwire, FedNow and related systems.

Perform IT audits and assessments across enterprise systems and applications, focusing on cybersecurity, cloud, AI, and digital infrastructure. Evaluate inherent and residual risks, test control design and effectiveness, set audit scope, and deliver value-added recommendations while mentoring associates and collaborating with stakeholders to mitigate technology risks.

Lead redesign of the Customer Success unified data model and AI data strategy. Build and optimize pipelines, integrations (contact center), testing/monitoring, and a documented semantic layer. Manage and mentor a small team, partner cross-functionally on KPIs, governance, and data quality, and ensure CS data is reliable for dashboards, reporting, and AI use cases.

MBA intern supporting AI Ops Transformation initiatives: collaborate with cross-functional teams, analyze operational workflows and data, help identify AI-driven efficiency opportunities, assist project management and strategy, and prepare recommendations to scale AI tooling and processes.

Lead and develop a team of 10-12 Marketing Success Specialists to execute multi-channel campaigns, manage escalations and QA, build scalable processes and playbooks, drive customer growth, and perform business reviews to improve marketing operations and results.

Lead design and hands-on development of low-latency, real-time trading and market-data platforms for public markets. Architect event-driven, API-first systems, embed CI/CD, observability, and responsible AI practices, collaborate with product and enterprise teams, and mentor engineers to deliver resilient, cloud-native solutions.

The role involves architecting a scalable AI platform, building distributed compute solutions, optimizing technologies, and mentoring internal talent in AI and ML.

As a Senior Lead AI Engineer, you will develop AI solutions, partner with cross-functional teams, optimize LLM performance, and contribute to the AI vision at Capital One.

As a Senior Lead AI Engineer, you will design, develop, and deploy AI software while partnering with cross-functional teams to enhance customer interactions and business operations at Capital One.

Lead and coach a team of Licensed Service Agents in the Customer Solutions Center, manage performance metrics and quality, oversee Zendesk queue and ticket SLAs, collaborate cross-functionally on operational and compliance initiatives, drive change management and skill diversification, and support automation and Gen AI/chatbot servicing rollouts.

Design and govern Flywire's Salesforce ecosystem as the technical strategist: architect scalable, secure, AI-enabled solutions; manage integrations, data and security models; enforce CI/CD and coding standards; mentor developers; partner with stakeholders to prioritize roadmap, drive adoption, and provide high-tier support and documentation.

Lead RevOps data modeling, ETL/DBT development on Snowflake, SQL-based analytics, and Tableau reporting. Optimize and maintain RevOps systems (Salesforce, Clari, Outreach, Gong/Chorus), ensure data quality, apply advanced analytics/AI concepts for forecasting, and partner cross-functionally to deliver actionable revenue insights.

Lead RevOps data modeling, ETL/DBT development, and dashboarding to ensure high-quality revenue data. Build Snowflake data marts, author complex SQL, create Tableau visualizations, apply AI/ML forecasting, and partner with Sales, Marketing, Finance, and IT to resolve data quality and reporting issues.

The Senior People Partner will collaborate with leaders to embed people strategies that enhance colleague experience and drive performance. Responsibilities include managing a team, influencing senior stakeholders, defining high performance, and championing employee experience across North America in a rapidly growing environment.

The Business Analyst will facilitate requirements gathering, analyze business needs, document specifications, and ensure engineering solutions align with stakeholder objectives in the financial services sector.