Top Fintech Jobs in Boston, MA

The Product Owner will represent data science platform users, shape product strategy and roadmaps, analyze usage metrics, prioritize backlogs, and translate stakeholder needs into platform capabilities. The role partners with data scientists, engineers, and architects to improve AI/ML development and model lifecycle experiences. Responsibilities include gathering feedback, evaluating technologies, defining user stories and acceptance criteria, supporting Agile ceremonies, and communicating priorities and outcomes.

Manages routine to moderately complex attorney-represented bodily injury and commercial auto claims from investigation through resolution. Evaluates coverage, liability, compensability, damages, and reserves; develops action plans; conducts investigations; negotiates settlements within authority limits; and coordinates with claimants, insureds, attorneys, appraisers, and internal teams.

Leads global risk assessment and financial controls, including audit remediation, external audit coordination, account reconciliations, attestation programs, and controls audits of external partners. Uses GenAI to streamline analysis and create repeatable workflows. Partners with underwriting, claims, compliance, finance, auditors, and international stakeholders while coaching team members and driving remediation of control gaps.

Supports strategic global accounts by coordinating customer engagement, account planning, proposals, RFPs, business cases, commercial opportunities, and cross-functional execution. Prepares executive meetings and business reviews, tracks commitments, aligns internal stakeholders, and helps advance partnerships and strategic initiatives across Mastercard’s acquiring and payments ecosystem.

Participates in MassMutual’s rotational Actuarial Leadership Development Program, supporting actuarial projects across business lines and functions. The role includes mentorship, leadership development, networking with senior actuaries, industry seminars, and corporate learning opportunities. Candidates will apply quantitative and analytical skills, use actuarial modeling platforms, manage projects, and pursue actuarial fellowship while contributing to company initiatives.

Build and improve ML platform tooling, infrastructure, workflows, and observability for machine learning models, LLMs, and agentic applications. Collaborate with ML and infrastructure teams, evaluate and integrate open-source tools, automate fine-tuning and evaluation pipelines, and debug distributed systems across infrastructure, networking, and application layers.

Lead strategic and tactical projects across the product lifecycle, managing plans, governance, scope, timelines, dependencies, budgets, risks, and documentation. Build stakeholder relationships, communicate updates and recommendations to leadership, coordinate with Product Operations, and implement scalable process improvements. The role requires cross-functional collaboration, Agile, Waterfall, or Hybrid methodology experience, and strong proficiency with spreadsheet and presentation tools.

Lead the global security Governance, Risk, and Compliance function, overseeing multi-framework audits, control governance, enterprise risk assessments, remediation, policy architecture, and compliance automation. Manage GRC specialists and the US regulated markets team while partnering with executives and cross-functional stakeholders. Drive compliance by design, AI-enabled continuous monitoring, evidence collection, security awareness, and regulatory alignment across ISO 27001, SOC, PCI DSS, FedRAMP, ITAR, and DoD IL4/5 requirements.

Leads FP&A activities including month-end close, budgeting, forecasting, scenario modeling, financial reporting, variance analysis, and KPI development. Partners with senior leaders to guide financial decisions, manages a senior analyst, and improves finance systems and data processes. Oversees OneStream and related infrastructure, automates reporting, ensures data integrity, and supports operational alignment with financial objectives.

Supports Spanish-speaking restaurant prospects during the sales process by partnering with SMB Account Executives. Conducts discovery calls and product demonstrations, explains Toast’s platform, assists with quotes and contracts, communicates in Spanish and English, advances deals, and supports transitions to onboarding. The role requires bilingual fluency, collaboration, adaptability, and a customer-focused approach. Salesforce experience, restaurant operations experience, and Sandler Sales Training are preferred.

Leads the end-to-end operating model for Toast’s customer support organization, including staffing, workflows, service segmentation, workforce planning, quality, analytics, and performance measurement. Owns AI transformation across chat, voice, agent-assist, and automation, while partnering with Product and Engineering on support systems. Establishes voice-of-customer feedback loops, manages vendors and BPO partners, communicates performance to executives, and builds a high-performing operations leadership team.

Leads the Federal Reserve Bank of Boston’s Data & Analytics department, setting strategy, architecture, governance, and multi-year technical roadmaps. Oversees self-service analytics, data infrastructure, pipelines, curated datasets, visualizations, and decision-support tools. Builds stakeholder partnerships, ensures responsible AI use, manages operational risks and controls, and develops a high-performing multidisciplinary team. Represents the function to executive leadership and collaborates across the Federal Reserve System.

Provides legal guidance on alternative investment products, including private equity, private credit, hedge, and real estate funds. Drafts and negotiates distribution, placement, side letter, confidentiality, and related agreements; reviews private fund offering materials; advises on securities laws, product structures, and regulatory risks; and partners with legal, compliance, risk, product, operations, and business stakeholders throughout the investment-product lifecycle.