The Partner Success Manager is responsible for onboarding and managing Service Partners, ensuring customer satisfaction and driving adoption of HiBob's services through effective relationship building and performance monitoring.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

As a Senior Customer Experience Specialist, you will provide technical support, troubleshoot issues, and guide customers in using HiBob products while maintaining communication and documentation.