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Top Customer Success Jobs in Boston, MA

8 Hours Ago
Remote
Hybrid
2 Locations
57K-65K Annually
Junior
57K-65K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
As a Gen Ops Agent at Velocity Black, you will engage with clients to deliver exceptional service in luxury experiences while managing member requests and collaborating with various stakeholders.
Yesterday
Remote
Hybrid
2 Locations
65K-74K Annually
Junior
65K-74K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
As a Travel Specialist, you'll curate luxury travel experiences for high net worth clients, manage bookings, and ensure exceptional service.
Top Skills: GdsGlobal Distribution SystemOnline Travel Tools
6 Days Ago
Remote
Hybrid
2 Locations
281K-320K Annually
Expert/Leader
281K-320K Annually
Expert/Leader
Fintech • Machine Learning • Payments • Software • Financial Services
Lead and optimize customer support services while ensuring system reliability and performance. Drive innovation and high-performing team mentorship.
Top Skills: CloudData ManagementOperational EngineeringSaaS
7 Days Ago
Remote
Hybrid
2 Locations
44K-44K Annually
Junior
44K-44K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
The role involves assisting customers through effective communication, problem-solving, and demonstrating a strong customer focus. Candidates should be bilingual in Spanish and English with prior customer service experience.
14 Days Ago
Remote
Hybrid
2 Locations
107K-122K Annually
Mid level
107K-122K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The Production Support Principal Associate will provide advanced technical support for a SaaS product, troubleshoot issues, and ensure system reliability while collaborating with various teams to enhance service performance.
Top Skills: AWSAws CloudwatchBashDatabricksDevOpsMicroservicesNew RelicPythonSnowflakeSplunkSQL
19 Days Ago
Remote
Hybrid
2 Locations
155K-177K Annually
Senior level
155K-177K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Manager will partner with top merchants, leveraging data and product knowledge to create bespoke solutions, drive growth, and manage client relationships.
Top Skills: Analytic PlatformsAnalytical MethodologiesAPIsData Analysis
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