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Top Customer Success Jobs in Boston, MA
Healthtech • Pet
The Chat Support Associate resolves software and data inquiries for veterinary professionals, enhances user experience via live chats, and collaborates cross-functionally to support the platform.
Top Skills:
Chat PlatformsIntercomTicketing Software
Healthtech • Pet
The Head of Customer Support will lead the CX team, optimizing processes, managing offshore associates, and enhancing customer experiences through multichannel support and collaboration with internal teams.
Top Skills:
IntercomTicketing Systems
Healthtech • Pet
The Vet Clinic Support Associate solves complex inquiries, supports veterinary professionals, troubleshoots software issues, and enhances user experiences on the Vetcove platform.
Top Skills:
Chat PlatformsIntercomTicket Support
Healthtech • Pet
Manage customer relationships and a team of 8-10 focused on key veterinary pharmaceutical partners. Develop strategies, gather feedback, and optimize performance to drive value.
Top Skills:
ExcelPowerPointWord
Healthtech • Pet
The Technical Support Associate will troubleshoot and resolve user-facing issues on Vetcove's platform, collaborating with Engineering and Product teams to improve user experience.
Top Skills:
APIsIntercomJIRAJSONZendesk
Healthtech • Pet
The Veterinary PIMS Specialist ensures successful implementation and support of the PIMS platform by leveraging in-clinic experience and expertise to address complex inquiries and transition workflows.
Top Skills:
AvimarkCornerstoneImpromedPulseVeterinary Practice Information Management Systems (Pims)
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