Top Customer Success Jobs in Boston, MA

The Senior Sales Tools Analyst manages and optimizes the sales technology stack, providing support and ensuring effective tool integration to enhance seller efficiency and drive revenue growth.

Design and develop sales training strategies, build curriculum, and improve learning programs in a fast-paced environment. Engage with sales teams to enhance learner experiences and align educational goals.

The role involves collaborating with various teams to demonstrate ROI for prospective customers, manage program value, and drive partnerships while aligning stakeholders on core business values.

Manage day-to-day operations of the Level 1 Customer Support team, providing coaching and mentoring, handling escalations, and improving team productivity.

The Business Value Strategist will enhance enterprise business by demonstrating ROI through collaboration with Sales, Marketing, and Product teams, fostering customer relationships, and quantifying business value.

The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.

The Business Value Strategist role involves collaborating with cross-functional teams to enhance enterprise business through ROI demonstration and strengthening customer relationships. Responsibilities include conducting quantitative analysis, managing trials, and leading initiatives to drive operational excellence and customer success.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The role involves managing customer deployments of IoT solutions, ensuring success through training, support, and communication, while building relationships with enterprise clients.