Top Customer Success Jobs in Boston, MA

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The role involves managing customer deployments of IoT solutions, ensuring success through training, support, and communication, while building relationships with enterprise clients.

Manage the Enterprise Customer Success team, ensuring customer satisfaction and value realization through effective coaching and strategy implementation while cultivating a strong team culture.

As a Sales Engineer, you will contribute to modernizing industries through IoT solutions, managing customer engagements, and developing technical integrations for products.

Manage the order-to-cash process for enterprise customers, ensuring accurate invoicing and timely payments. Collaborate cross-functionally to resolve billing discrepancies and champion process optimizations.

The Enterprise Sales Engineer will support senior sales staff, conduct product demonstrations, manage projects, and be accountable for technical sales, maintaining a quota while enhancing team processes.

The Customer Support Specialist will assist customers with inquiries, troubleshoot issues, provide mentorship to team members, and improve service processes across various communication channels.

Lead customer lifecycle marketing strategy, develop data-driven experiences, manage a team, and collaborate with stakeholders to enhance customer engagement and growth.

The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.