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Top Customer Success Jobs in Boston, MA
Cloud • Security • Software • Cybersecurity • Automation
The Senior Customer Communications Manager will oversee customer communication strategies, ensuring clear messaging about product updates and managing incident communications with a focus on collaboration and customer experience enhancement.
Top Skills:
AICrm SystemsEmail Marketing SoftwareIn-App Messaging Platforms
Cloud • Security • Software • Cybersecurity • Automation
The Support Engineer collaborates with customers to resolve issues, supports product development, and contributes to documentation within GitLab's environment.
Top Skills:
BashCi/CdGitKubernetesLinuxOpenshiftRubyRuby On Rails
Cloud • Security • Software • Cybersecurity • Automation
The Associate Support Engineer will assist customers with issues, collaborate with teams to enhance product features, and contribute to documentation and code fixes.
Top Skills:
BashGitLinuxRubyZendesk
Reposted 6 Days AgoSaved
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Cloud • Security • Software • Cybersecurity • Automation
Support Engineer will manage customer inquiries, troubleshoot issues, advocate for customers, and collaborate with teams to enhance customer experience.
Top Skills:
BashCi/CdDevops MethodologiesGitlabKubernetesLinuxRubyRuby On Rails
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Architect engages with clients to drive product adoption, aligning GitLab's capabilities with business objectives while providing technical expertise.
Top Skills:
Agile PlanningCdCiDevsecopsGitlabScmTechnical Tooling
Cloud • Security • Software • Cybersecurity • Automation
The Solutions Architect at GitLab provides technical guidance during the sales cycle, collaborates with teams, and builds customer relationships while advocating for GitLab solutions.
Top Skills:
AIContinuous DeploymentContinuous IntegrationDevsecopsGitlab
Cloud • Security • Software • Cybersecurity • Automation
Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Cloud • Security • Software • Cybersecurity • Automation
The Sr. Director of Customer Success leads teams in the public sector to enhance product adoption, manage client relationships, and drive team performance while ensuring alignment with company goals.
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