Top Customer Success Jobs in Boston, MA

The Senior Technical Support Specialist will manage enterprise customer issues, deliver technical support, lead problem-solving, and mentor junior staff while ensuring high-quality customer experiences.

The Solutions Engineer will collaborate with account management and customer success teams to support customer growth by demonstrating platform value, developing business cases, and enhancing product understanding through tailored demonstrations and evaluations.

In this role, you will optimize customer operations, oversee cross-functional projects, drive process improvements, and enhance customer experience.

The Customer Success Manager will onboard clients to SafeBase, enhance customer journeys, conduct training sessions, handle renewals, and manage upsell conversations.

As a Customer Success Manager, you'll drive customer experiences, foster relationships, and achieve growth by collaborating with internal teams and leveraging data insights.

The Customer Success Manager will support SafeBase customers, ensuring successful onboarding, product usage, and fostering customer relationships for renewals and growth.

The Senior Enterprise Solutions Architect drives technical implementation and customer success, working closely with enterprise-level clients to ensure optimal usage of Drata's platform for security and compliance automation.

Lead strategic relationships with enterprise customers, driving compliance program success and outcomes. Develop success plans and track KPIs while guiding customers through compliance frameworks.