Top Customer Success Jobs in Boston, MA

Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.

The role involves managing enterprise-level projects for clients in the Life Sciences sector, understanding their challenges, and leading solution development using Tulip's platform.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

Provide technical support to customers, troubleshoot issues, and enhance product knowledge. Collaborate with teams and manage documentation. Participate in on-call support.