Top Customer Success Jobs in Boston, MA

As a Workplace Mental Health Consultant, you'll provide individual therapy, crisis management, training, and mental health support to employees at a credit union in Vienna, VA.

Provide individual therapy, training, crisis response, and mental health consultations for employees while building relationships with HR and leaders.

Provide individual therapy, conduct trainings, coordinate critical incident response, and offer mental health support to employees.

The Gainsight Admin will manage and optimize Gainsight for customer success, translating business goals into playbooks and enhancing retention and growth through effective workflows and strategies.

The Senior Director of Strategic Customer Programs will enhance customer success strategy, optimize workflows, manage Gainsight, and oversee customer health analytics to improve retention and engagement.

As a Clinical Care Navigator, you will provide clinical support, triage patients, coordinate care services, and collaborate with multi-disciplinary teams, ensuring high-quality mental healthcare for members after hours.

Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.

As a Senior Customer Support Specialist, you will provide first-line support, address technical inquiries, implement efficiencies, and enhance the customer experience.

As a Mental Health Provider, you will offer counseling, respond to crises, and utilize data-driven practices while following ethical standards.

The Clinical SUD Navigator supports individuals with substance use disorders by managing client care, conducting assessments, and coordinating treatment services while collaborating with interdisciplinary teams.