Top Customer Success Jobs in Boston, MA

The Customer Support Engineer provides technical support, troubleshoots issues, escalates complex problems, and collaborates with teams to enhance service quality.

The Customer Onboarding Manager is responsible for guiding customers through the onboarding process, ensuring their success, and coordinating with internal teams for smooth transitions. This role requires effective communication, project management, and a focus on customer education and support.

The Advisory Solutions Consultant will support sales teams by understanding customer needs, providing product demonstrations, and participating in the sales process, focusing on Identity Security solutions.

The Technical Advisor at SailPoint leads customer engagements, advises on identity security programs, and provides technical guidance for successful project delivery. Responsibilities include strategic direction, project management, mentoring, and addressing client needs for identity governance.

The Renewals Manager oversees subscription renewals and manages client relationships to maximize value from SailPoint services, requiring strong project and engagement management skills.

Develop and maintain identity security training programs, collaborating cross-functionally to enhance training effectiveness and learner success while incorporating customer feedback and market trends.