Top Customer Success Jobs in Boston, MA

Lead global customer success operations, ensuring effective implementation of strategies and metrics that drive customer engagement and retention.

Develop and maintain identity security training programs, collaborating cross-functionally to enhance training effectiveness and learner success while incorporating customer feedback and market trends.

Manage and coach Customer Success Managers, oversee customer retention, handle escalations, and maintain business relationships for account growth.

The Customer Support Engineer provides technical support, troubleshoots issues, escalates complex problems, and collaborates with teams to enhance service quality.

The Customer Success Manager ensures client satisfaction and retention by managing relationships, providing solutions, and identifying growth opportunities for SailPoint's services.

The Customer Success Manager manages client relationships, ensures satisfaction, provides strategic insights, and identifies opportunities for SailPoint product usage.

The Advisory Solutions Consultant will support sales teams by understanding customer needs, providing product demonstrations, and participating in the sales process, focusing on Identity Security solutions.

The GTM Enablement Manager will develop and execute enablement strategies, manage sales training, analyze win/loss data, and optimize AI tools for revenue growth.

As a Senior Consultant, you will implement SailPoint solutions, manage projects, and provide guidance to clients while ensuring successful deployment and customer satisfaction.